All right, the time is now five o'clock. I'd like to call today's City of Bloomington Utility Service
Board mission. Mission, sorry. City of Bloomington Utility Service Board meeting to order. I would like
to start with the mission. City of Bloomington Utility's mission is to enhance the quality of life in
our community by providing safe, sustainable, and high quality drinking water, wastewater, and stormwater
services in a cost-effective manner, promoting public health, economic vitality,
and environmental stewardship. If any board member has any personal or financial conflict with any issues
or individuals on the agenda, then please be sure to recuse yourself during those portions of the meeting.
We will begin with petitions and communications. Are there any petitions and communications from the public?
Hello, my name is Selena Powell. I am a customer relations representative with CBU. And I wanted to
give you an update on my experience with taking online classes through the Home School Spanish Academy
for the customer service. The classes are about 30 minutes long each. I take them online once a week,
virtually, with a teacher from Guatemala.
The main focus is learning grammar and vocabulary while practicing verbal exchanges through speaking
exercises. I started taking these classes in May. The last class will be completed March 4th of 2026.
From early July to mid September, there was a brief break for student rush where I wasn't able to take
these classes, but I have since then resumed them.
This all began after joining the customer relations team when I found myself assisting multiple Spanish
speaking customers in person. I had then translated the paper contracts that we have into Spanish to
assist the customers that come in. And I realized the importance of helping these customers with verbal
communication and what a difference that can make. While working with my manager to create personal
goals for professional growth,
I made it a goal and priority to learn Spanish for our customers. When customers come into the office,
they often use their own resources, such as a translation service on their mobile device to communicate.
My goal is to be more accessible to Spanish-speaking customers with verbal communication.
With my training, I can assist customers without making them wait to see if a Spanish speaking employee
is available during business hours. Every customer is different, of course. Some have questions about
starting or ending service, high water usage, and what charges are on their monthly bills. My learning
focuses on speaking fluently to consistently address all concerns.
In conclusion, by taking classes to learn Spanish, I am working towards better assisting all of our
Spanish-speaking customers, no matter their concerns or questions. Do you have any questions, concerns,
or comments? Yeah, I think what you're doing is great. But please, don't reveal it to the federal government.
Thank you. Congratulations.
Thank you. This is a well-needed service for our community and our customers. If I have a question,
I guess it would be, so you said that you are translating things on non-verbal communication right now,
is that correct? Correct. Has the class benefited you in that aspect? Much. It has benefited me.
very much in communicating with our customers. And how did you find this course? So we looked at a few
different options online, something that would work well with working hours. And we found this class
that you can take either 30 minute or hour long classes a week. And you choose your professor based
on both your Spanish level and their English level.
So you can choose the right one to learn. Well, thank you again. Hi. Is there a charge for these classes
that you're taking? And are we reimbursing you for these charges? There is a charge. However, it is
going through training. I believe it has come across the charges back in March.
because this is a service that she is that and this is fantastic that you've taken on saw need and found
a way to kind of solution for it so I think that's fantastic and to that extent I hope that we're looking
at customer services obviously one of the top areas within the within CPU that I think it's helpful
but there may be other areas that
perhaps there may be other individuals within the organization that if we don't have Spanish speaking
groups or a Spanish speaking employee that can help in those areas, it might be of interest to find
somebody that could be of assistance. I also encourage you, while it's I believe personally much more
difficult than learning Spanish or one of the other romance languages, but I know we have a high
Chinese population, I know we have Japanese population, so I don't know if there's even a way for us
to investigate different things with that. It may not be languages, but it may be written information
that perhaps is helpful to them.
you I think that's terrific I'm excited for you for our customers and then excited for you to be able
to have this skill for the rest of your life so I think that's awesome and thank you for taking the
initiative to do it. A follow-up kind of a combination of these questions so you mentioned about you
know translating our paperwork is there like
Question and answer sheet that we could provide our customers like in English and Spanish. Are there
resources within the city that we could put it in other languages too? I think our website has some
of that. I think I've looked at that before. I guess that was my question that I answered myself.
Congratulations. That's terrific. Good luck with the rest of your course.
Is there any additional questions? Thank you so much. Any other petitions or communications?
Hearing none, we'll move on to the approval of the minutes of the previous meeting. I just have one,
I think, correction on page
I must say, I got a little confused with the different Burnhams, and I figured it out. I was like, why?
Oh gosh, mine's not numbered. It's on the, in the section, oh my gosh. In the water rates case, it's like the,
The page that begins and distribution system, there's a comment there where I said unforeseen legacy
issues, but I think it's unforeseen legal issues. I think that's supposed to be legal. That's my only
change. Any other comments or questions on the agenda or on the previous meeting minutes?
approval of the minutes of September 8 2025. All in favor please say aye. Aye. All opposed say nay.
Minutes are approved.
Moving on to the approval of the claims. First, we have standard invoices for a total amount of $2,407,125
and 24 cents. Are there any questions or comments on the standard invoices? So on page three, I actually
have two questions. So my first question is about the trades district green roof. So I looked back on
all of our,
previous, what we approved. We had back in 2023 as a board approved participating in that at the amount
of $310,000. And now we're paying 237,750. Is that the final bill on it? And we haven't paid any other,
so this is actually less than what was proposed. Fantastic.
Second question on that. Is it finished? I mean, I know we've all slept since then, but this was proved
back in 2023. We would have paid for it if it wasn't finished. Yes, it's been finished. It's finished.
Okay. Yes, it's finished and I've been up and it looks beautiful. And that would be my third question
to that one. When can we perhaps schedule a visit?
From what I was told, as I recall looking through the minutes, we were going to be able to have tours
of this. And it was going to be a place where the public could come. You'd have to schedule appointments,
but come learn about it. So I think that would be a great opportunity for us to perhaps have a board
outing or option to go see it. So those were my questions about the green roof.
And then my other set of questions is in regards to the 2023 Interdepartmental Agreement. Is that the
last one to get caught up on? Or do we still have 2024? 2024 has not been agreed upon yet, so we're
still catching up on 2023. And this is just the, well, we're paying the water each quarter this year.
We paid the full sewer in the first quarter of this year.
That's right. Paying the water one payment each quarter. So this is the third or four for this year.
Perfect. Perfect. And at this time, we still don't know when we're going to see the two thousand twenty
four. Oh, you know, still pending. Pending. Fantastic. Thanks, guys. Those were my questions. What part
is pending? I guess what keeps us from revisiting the entire process, basically. And so the controller's
office is reevaluating the
whatever you want to call the breakdown of each of those departments that were listed on the
interdepartmental to make them more relevant to how we do business today. Yeah, you know, there were
concerns about, I know in the past there were concerns with the interdepartmental as far as like, how
did you come up with this number? What metrics did you use? And there were requests for it to be a little
more transparent and that's what we're trying to accomplish.
with this next one is to make sure that we're showing clear metrics for how these numbers, how they're
calculated. So both sides can come forward and say, this is what we think we're, this is what we're
doing. And city can say, this is what we think you're doing and meet in the middle. Okay. So then hopefully
then when the 2024 would be ready, then it would be pretty easy to make the one for 25. So then we could
essentially be paying for that service as we receive it.
In theory in a perfect world we would pay for a last year in the first quarter of this year, right?
Just to be be done with it. So I don't know if that's the goal, but that would be what I would like
to see going forward. Yeah. Thank you On the green roof, so yeah, I remember that it was a reasonable
reasonably large expense given
the amount of benefit accrued, because I remember asking that question, and it was pitched as this is
an exemplar, it's going to be done right, it's something we can show off, and then developers will have
an understanding of this is one of the tools or options that they have for both fulfilling different
types of requirements as well as just
trying to do the right thing. So in my mind, it would be helpful not only to have that as one point
on a tour, but also seeing other examples of green infrastructure the same time when we go out to see
the green roof. And because I would envision that as being a way that this is introduced to developers,
not just one item, but rather here's the suite of
things that we've done that we'd like to show off and our options to the community. I would be delighted
to take this board on a green infrastructure tour. Absolutely delighted. And to address your question
about access to the green roof specifically, you know, we, that is in our MOU. And as long as we give
a little bit of notice,
that we plan on doing. I think specifically in the MOU, we said it was for educational, workshop type
things. As long as we're giving a little notice, because there are tenants in there who use that space
for various things. So as long as we're giving notice, we have access to it whenever we'd like. Yeah.
Cool. I have a question. How much maintenance would be required for that weeding?
Yeah, yeah, so there are maintenance requirements I believe they have they should have an O&M They do
have an O&M Operations and maintenance manual and so they follow that there's You know vegetation maintenance
and also maintenance of the infrastructure as well. Yeah Indeed we're gonna do a tour
Could we include in that some of the projects that were involved in the research and the grant funding
that we gave out where people did culverts or rain? That may be a little more difficult because those
are private residences. Well, we could drive by. But we've supported it.
We won't tell the federal government we're going. We might. Yeah, an unmarked van. We are not immigrants.
Good Lord. We have supported green infrastructure in the right of way. So we've brought several MOUs
to this board,
maybe three at this point, MOUs to the board where we have provided funds to install rain gardens, along
with other improvements that were happening in the right of way, such as greenway projects. So I think
a tour of those facilities would be very nice. This kind of goes off topic, but on topic. With what
Jim was suggesting, it might be a nice idea if this is already included when we do the grants proposal.
for the candidates to submit a before and after picture because that would be a very easy way for us
and it would also be a wonderful way for you guys to be able to promote the advertising of what folks
have been able to do. Again, when you talk to people about swales and rain gardens and French this,
before I got involved with the board, I had no idea what those things were. So to share those types
of that information with the visuals,
public might be very beneficial and again nice for us to see without stalking the neighborhoods. I have
a question on page one the first Amazon our large pond floating fountain for disfusing scum so I just
wondered where that is it is it temporarily temporarily used or is it like a permanent fixture somewhere?
It looks like it's definitely at Monroe, but I'm not sure what the purpose of it is for. I believe this
is in our flocculation basins. This fountain, it deters algae growth. Keeps the water moving.
I guess that would just probably be like a replacement for something. I would assume they've got something
that aerates all the water. Oh, I'm not sure if it was a replacement or if it was an addition.
We need it. OK. Yeah. Thank you. Do we have any other questions on the standard invoices? I move we
approve standard invoices for pay dates September 26.
All in favor please say aye. Aye. All opposed say nay. Standard invoices are approved. Next we have
utility bills for a total amount of $172,075.35. Are there any questions or comments on the utility
bills? I move we approve the September utility bills. All in favor please say aye. Aye. All opposed
say nay. Utility bills are approved.
Next we have wire transfers for a total amount of $554,380.14. Any questions or comments on the wire
transfers? We approve wire transfers for September of 25. Second. All in favor please say aye. Aye.
All opposed say nay.
wire transfers are approved. Next, we have customer refunds for a total amount of $4,888.35. Any questions
or comments on the customer refunds? All right. I move we approve customer refunds for September 26th.
Second. All in favor, please say aye. Aye. All opposed, say nay.
customer refunds are approved. Lastly, we have a special check run for a total amount of $2,054.73.
Any questions or comments on the special check run? I move we approve the special check run for September
15th. Second. All in favor, please say aye. Aye. All opposed say nay.
special check run is approved. Thank you all. Item five on our agenda is the approval of a consent agenda.
Catherine Zager. Good evening. I'm Catherine Zager, utilities director. I'm presenting tonight's consent
agenda totaling $20,000. The first contract is with greener day solutions for $0 for a pilot study of
a screw press for the biosolids handling building at Blucher pool wastewater plant.
The second is with AMI Roofing Contractors Inc. for $20,000 for on-call roofing services. Is there any
member who wishes to consider one or more of these items individually? Hearing none, if there's
no opposition, these items will be approved as recommended by staff. Hearing no opposition, the consent
agenda is approved.
Item six on our agenda is request approval of service agreement with Wynn Industries, Incorporated for
temporary repair to alum take. Dan Hudson. Good afternoon. I'm Dan Hudson, Capital Projects Manager
for the City of Bloomington. I'd like the board to consider a contract with Wynn Industries to
repair the alum tank at the Monroe water plant for $75,900. Willing to take any questions on the project.
So thank you. Yeah. I know this is a temporary pair. Does that mean that if our rate case is approved
that a more
permanent repair would be made with the water treatment plant improvements? Yeah, currently we're under
design with Westler to redesign the whole alum feed project. And we're about ready to put it on the
shelf until we get money to do this. But even with that, it would take one, one and a half, two years
to get everything rebuilt.
But in the meantime, we're under regulatory requirements to have at least 30 days worth of alum on site.
And so that's what the temporary repairs are for. And what's our time frame to get this completed? I
think we might be able to get it done before the end of the year. OK. Thank you. OK. And what's our
current storage? Say that again. Current storage for it. You say we require to have a 30-day storage.
What do we have right now?
I don't have that on the top of my head. Thank you. All right, I move approval of the contract with
Wynn Industries. Seven. All in favor, please say aye. Aye. All opposed say nay. Request is approved.
Thank you.
Item seven is request approval of service agreement with Herzig Engineering Incorporated. Mark Menafee.
Hello, Mark Menafee, utility engineer. I'd like the board to consider a contract with Herzig Engineering.
They are a specialty engineering consultant that does arc flash studies. And this is to update our compliance
with NFPA regulations for electrical arc flash.
They will also do an infrared study. So they will look at the electrical equipment, looking for hotspots,
any work that needs to be done. Contract is for 48,728. I'd be happy to answer any questions. Do we
have any questions for Mark? So this is mandatory compliance work that has to be done? NFPA 70E. Yeah,
how often do we do this?
We need to do it every time we really make major changes to our system. We would need to come back and
update this. So we would use this engineer to update those plans every time. This also includes labeling
all of the electrical equipment with the hazard. It includes training.
for all the maintenance employees and anyone who would be around this electrical equipment. It's really
just a measure of how dangerous the equipment is and what PPE you would want to wear when working on
that. Thank you. Any other questions?
Approval of our contract or approval of services agreement with Herzing Enterprises LLC. Second. All
in favor please say aye. Aye. All opposed say nay. Request is approved. Mark would you like a seat?
You're gonna be up there for a couple more. Next we have request approval of amendment number one to
agreement with Springfield Electric Supply. Mr. Mark Menife.
I'd like the board to consider this amendment. You might remember a few weeks ago, we had the failure
of a variable frequency drive on a motor. When we had the startup technician on site, we had the VFD
was working, but we had trouble with a motor and a pump. So the technician spent extra time on the site,
and that's what this amendment's for, 1,962,000.
for a total of 6,220. Any questions on the agreement with Springfield Electric Company? I move approval
of the amendment to our contract with Springfield Electric Supply. All in favor please say aye. Aye.
All opposed say nay. Request is approved. Next we have request approval of amendment number two to agreement
with Wessler Engineering.
Mark Minife. I'd like to consider this change to the Wessler engineering contract. You might recall
that we are doing a project at Blucher Pool to upgrade the PLCs and the SCADA system. And we ended up,
for various reasons, having to bid that job three times.
in a row in order to get a contract. Uh, Westler did extra work changing that contract in between bids
and also the extra work of, of bidding those out and recommending, uh, the recommended bidder. Uh, so
the extra amount that we have for Westler is to add $15,000 to their not to exceed a total of $417,000.
Happy to answer any questions. I move approval of our amendment number two with Wessler Engineering.
Second. All in favor please say aye. Aye. All opposed say nay. Thank you. Thank you very much. Item
10 is request approval of updates to cross connection control enforcement response plan. Matt Dabberding.
I'm Matt Dabberton. I am the environmental program coordinator in CBU engineering. I am here with some
updates to the enforcement response plan for my program. It's been a long time since the board has last
seen this plan. So I just wanted to kind of give an overview again about what my program is about and
some of the changes being made
to the plan because the red line version is a little intimidating with how much we have updated. So
backflow prevention is about the principle of water flowing backwards from a customer system back into
our water main, which can introduce potential contaminants if they mix anything into their water.
The ways that this can commonly happen are if there is a main break, it can cause the pressure to drop
in the main enough that the pressure in the customer system is higher, where it'll then flow back to
where it's lower down in the main. Or if there is a fire, where the fire department needs to pump a
bunch of water, that can also drop the pressure in the main enough to cause reverse flow back into our system.
And while not everybody has an orange barrel with the skull and crossbones hooked up to their water,
there are a lot of potential cross-connection hazards out there that we deal with in our daily lives.
One of those is commonly lawn sprinkler systems. People commonly add fertilizers or things of that nature
in line to those systems to spray out.
when they're watering the lawn or, let's see if I can get my video to play here, or fire sprinkler systems.
Water in these stagnates over time. It just sits there for years and turns black and nasty looking like
this. And obviously we don't want that going back into our drinking water and coming out of our customer's faucets.
Another common risk is soda machines. You'll see these out around town in pretty much every restaurant.
And the issue with these is the CO2 that gets added to carbonate them. If that flows backwards, it can
mix with the water to create some weak acids that, if it gets into copper pipes, can then leach the
copper out of it, which in enough quantities can make people sick enough that they need to go to the hospital.
And so that's what we're trying to work to prevent is things like these from getting people sick. So
backflow preventer works basically as a series of check valves. It's basically just a one-way valve
where water can push from one side and push it open, but on the other side it's sealed shut and can't
work its way backwards into our system.
And while this diagram looks a little complicated, they're usually not too complex when you get to the
inside. Most of these are just a rubber disc on a spring that sits against a seat. And so all it's doing
is just sitting there for water to push through and keeping it from going backwards into our system.
These are commonly used, as I mentioned, on irrigation systems, both residential customers and commercial.
Domestic water typically on commercial customers, as well as fire sprinkler systems, again, mostly commercial
customers. And there's all different types for these different applications, but they all work on the
same principles. For the domestic, there is a whole list of
different types of businesses that are required by the state to have backflow prevention. So automotive
plants like Carlisle up the street here through the great factory. Beverage bottling plants like Upland
on the west side of town. Car washes, which it seems like we have more of every time you blink in this
town. Laboratories, medical buildings, different kinds of manufacturers.
Pharmaceutical plants, which we have several of in town, like Cook here in the corner of my slide,
or Cintra. Commercial laundries, like dry cleaners, or sewage treatment plants, so that includes us.
We have about 30 of these in our different facilities that I maintain. So what do we do with these once
we're installed? The Indiana Administrative Code lays out rules for
the installation of these devices, as I mentioned that list before this. And then the Indiana Department
of Environmental Management requires us to maintain a database tracking that these are being tested
and repaired to make sure that they work annually.
And so what we have done is created the backflow chapter of the water ordinance. It's chapter 24 of
Title IX, which allows us to conduct inspections, review plans for new installations, maintain the testing
database. The software we use for that is called Track My Backflow, and conduct enforcement if our customers
don't follow the rules.
And there are a good amount of customers out there that don't follow the rules. This is kind of my,
I had a title on here when I presented this to the presentation within our department called The Wall
of Shame. And most of these are not through the fault of our customers themselves, but rather the installer.
The one on the left there is a device that had a meter installed on it.
and it got replaced. They took the meter out and then buttoned it all back up and left the meter sitting
in the corner of the pit there as I discovered. The one in the middle is in a restaurant and my best
guess is that it froze at some point and they used what they had which was foam and painter's tape and
covered it up and then eventually forgot what it was and
and then had stopped maintaining it from there. And the one on the right is a residential irrigation
system where the installer had put the backflow preventer in a control valve box and by the time I had
gotten to it, it was half buried and obviously you can't maintain or test that very easily if it's halfway
stuck in the ground.
Over 3,000 of these installed in our water system. And as I mentioned, we use that software called Track
My Backflow to track the testing of these. As I mentioned, they're supposed to be tested annually. And
if we require a customer to have testing done, the contractor they use for that would submit it to that
system. It would be assigned an annual due date.
And then they send out automated reminder notices saying that their yearly due date is coming up, or
if they're past due, then you're told they had 15 days before the utility takes action. And so this
has been really helpful because it takes it down from 3,000 devices that we always have to keep track
of to just a couple hundred at a time.
Once we get beyond those two reminder notices, then it's up to the utility to take action through the
enforcement response plan. So we are updating this plan in large part to improve enforcement consistency.
This is a snippet I had taken from the old enforcement plan where the range of response to a particular
problem is basically
anything from a phone call to a compliance schedule between one and 30 days. It's really the full gamut
of anything you could do. And so it's been difficult for me when I see that to decide which response
am I supposed to take if I have basically the full range available and if they don't respond in a timely
manner what I am supposed to do next.
So that's the kind of thing that we're trying to improve these updates. We're also tightening our enforcement
process to try and protect our customers' health. The old enforcement response plan had defined a show
cause hearing for termination of service, for shut off of people's water, as well as legal action. However,
it didn't really use these.
types of tools in any of the range of response actions. And so that's our basically ultimate recourse.
If we can't get a customer to comply from any other means, then we would shut the water to make sure
that there's no risk to the public health of the rest of our customers.
And the other changes that we've made are a lot of updates to the language throughout the document,
both just for clarity, as well as making sure that it lines up with what's written in the ordinance.
We had this whole section on right of appeal before, which was different from what was written in the
ordinance. So we updated it to just say, follow what's in the ordinance to make sure that it's consistent
between the two.
The main changes are to the table in the back of the document. We've replaced the old table with this
matrix of the range of responses and types of violations, which we've tried to trim down by a couple
to make things simpler for people to understand when they see this table.
Each type of violation now has a clear escalation path. So instead of the full range every time, we
have a typical response. And then if the customer doesn't get into compliance within the amount of time
we give them, then we would move on to the second, third, or fourth step from there. And each type of
violation, as I mentioned, generally will end with a shutoff or legal action if we can't
attain compliance through other means. And so we would be, of course, working with the customers trying
to get in contact and do as much as we can to ensure compliance before we get to that step. But we felt
that it was necessary to include as a potential action if we can attain compliance through any other means.
So what this does for our typical enforcement cases is the old plan, as I mentioned, it's very broad.
If a device becomes overdue for testing, which is kind of our main violation we see, we would then send
them a notice of violation of our compliance after they get their two automated notices from Track My
Backflow. And then if they didn't respond after that point,
plan said that we could find anywhere between $1 and $2,500 a day. And that was kind of all the guidance
it had given beyond that point. And so that's where I left off, because obviously that is a very large
range to have to pick through for each individual customer. After the changes, it should simplify things.
So if a device becomes overdue, we would send them a violation letter requiring compliance. We would
give them 15 days as a general guide. And then we would move on to a flat $150 fine per device they
have that's overdue if they did not respond. That $150 number is roughly the cost of a test. We had
to try and balance it between giving
Residential customers, not too much of a penalty for people who don't have as much ability to pay compared
to commercial customers who may not notice or may not care about a lesser fine. And then we would move
on from that point to a shutoff hearing if they had not contacted us and if they had not contacted somebody
to at least schedule a test.
I'm happy to answer any questions. I know this is not something that comes up very often. Thanks for
the presentation. So we do have an irrigation system. So I have a few questions. Yeah. My memory is
that before five or six years ago,
we knew nothing about backflow, is that right? That's pretty much correct. We were required by the state
to establish a backflow prevention program in 2018 as a utility, but the rules have been around for
much longer than that since the mid-80s. So we were just getting away with it for quite a while. Essentially,
yes. So then my next question is,
How do you know that I have an irrigation system? That is a fun question. That's something that I have
been working to figure out. The previous people in my role before me had worked to kind of establish
the program and get it off the ground. And a lot of my work I've been doing is inspections to find all
the devices that have been out there since before our program started.
Um, cause there's a lot of people out there who have never tested, you know, their irrigation system
or fire sprinkler or, or so on. Um, and so I've basically been going and doing inspections, uh, with
John our buckle in the back there, um, to find these systems. Usually the ways we can tell are either
they'll have a irrigation meter on their, um, services in our billing system.
But we don't have any information for the backflow preventer. That's a way we can tell. Or by huge spikes
in the usage during the summer months is another way we can find this. But I also suspect that it happens
to be Nature's Link that does ours. I assume that you got in touch with companies like Nature's Link that
do irrigation systems that they provided? Yeah, there's several contractors in town that have testers
on staff to become a tester. They have to go through a 40 hour course through the state, but there's
several irrigation companies, several fire sprinkler installers and plumbing outfits in town that have
testers. So if a customer calls to schedule a test, usually
They can do it within a matter of days or within a week or two Just depending on their schedule I know
they do this every year And for us they they do it when they turn the system on in the spring Yes, and
it always seems that it's right up against the date It's required so that if the person who does it is
sick one week we would probably go past the date so there would be no problem and I would just get a
notice of violation with a certain amount of time yeah yeah if a customer runs over the automated notices
they get from our tracking system would give them 15 days before we take action so 15 days past the
due date and
then we would send a letter giving another 15 days before we would take further enforcement with fines
or that sort of thing. So essentially, if it runs over, you have a month of leeway before a fine or
something like that. Thanks. Sorry to take everyone's time. And additionally, we're pretty flexible
where if people call us and they say, hey,
called my contractor, they can't get out here for three weeks or something like that, then we would
be pretty flexible as far as extensions or that sort of thing goes. The goal is not to punish people,
it's just to get compliance. Thanks. Any other questions or comments from you? The previous tools you
had available for
enforcing looked like there was a lot more flexibility, right? Less specificity. So you're wondering
maybe what to do. But when I saw the list of different types of customers, it seemed like some of them
posed a more severe risk to our water supply than others. And so it made me wonder when you put up like
typical case,
Are there any tools you have if it's someone you're really concerned about that you don't have to use
that typical case? You can have some other mechanism to get them to act quicker? Yeah, the enforcement
plan also gives us the ability. I think it's somewhere on one of the earlier pages. It mentions how
basically that the matrix we've laid out, I think there's also a disclaimer under the matrix that
in some extraordinary case where we have a customer that we're particularly concerned about, say if
it's like a particularly severe violation that we can defer from what's laid out in those steps and
either skip to a later step or take a different enforcement action than just what's listed out. So it
still gives us that flexibility in a
extraordinary case, but for a typical case, at least the idea I had was to kind of give more of a guideline
than just a range of any and all actions. Yeah. It gives you guidance and predictability for the customers
as well. Good. Thanks. I just want to say thank you for doing the update on all of this. This is very
informative and I appreciate the show and tell because
That's very helpful to see how something works for somebody who doesn't install it, doesn't live around
it. I don't have an irrigation system, Jim. But to be able to see how that works is very cool. So I
appreciate that. Thank you. Any other questions or comments? OK. I move approval of the revisions to
the Cross-Connection Control Enforcement Response Plan. Second. All in favor, please say aye. Aye.
All opposed say nay. Request is approved. Thank you. Great presentation. Next we have request approval
of resolution 2025-19 to designate surplus property for auction. Matt Havy. Up in the yard that we'd
like to try to sell it if they nobody buys them will scrap about. I mean questions or comments from Matt.
I move we approve the disposal and surplus items as listed in our report September 15th. All in favor
please say aye. All opposed say nay. Request is approved. Next we have request approval of amendment
number four to agreement with Azteca Systems LLC Matt Havy. So the Azteca Systems is the software that
we use for our City Works program.
which is our work order maintenance system for the TD folks and also an asset management system. We're
just going to have somebody come on site and do some training for the whole utility. Any questions or
comments? All right. I move approval of the Fourth Amendment to our agreement with Azteca Systems LLC.
Second. All in favor, please say aye. Aye.
All opposed say nay. Request is approved. Thank you. Thank you. Moving on, old business. Do we have
any old business from the board? Old business from staff? No. New business. Any new business from the
board? So I've got an item I wanted to just update folks.
Utilities Cybersecurity Update meeting on September the 8th and I'm really pleased that both our utility
staff and the City IT staff are working together and I've gotten an assessment both in our cyber security
and our physical facility security
an assessment that came from the Department of Homeland Security, their Cybersecurity and Infrastructure
Security Agency. I think I mentioned that maybe a few months ago, how we were headed down this road,
but they gave us an update in their quarterly meeting, and CISA gave us, the federal agency gave us
a list of recommendations for improvements.
And we're slowly working our way through those. So Nolan Hendon and others from the IT department, both
here and at Civil City, gave us updates about the progress they're making on each of those recommendations.
The good news is we're making progress and that we've identified things to improve because we all know
that critical infrastructure is a target of our adversaries, either domestic or international.
we wanna make sure that our systems are in the best shape they can be. So trudging along, it may get,
one of the things that we've talked about is the improvements to the SCADA systems that we've been approving.
Some of our systems are older and by buying the new ones, that's gonna give us the latest versions and
updates that are more secure and link our systems together better.
The other point I'd make is that I really was impressed by how well city IT, which we depend on downtown,
and our staff both are working together, and when they see things, they work out the issues and try
to come up with best improvements. So I think we're making good progress there. We've still got a lot
to do, and we'll keep you informed how that's coming along. Awesome. Thank you for that report.
Any other new business from the board? New business from staff? We didn't have a subcommittee, so no
subcommittee reports today. Staff reports? Not today. Oh, goodness. Any petitions and communications
from the public? Do we have a motion to adjourn? I move we adjourn. Meeting is adjourned. Thank you.