WEBVTT

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- I'd like to call to order the meeting of the Monroe County Public Library Board of Trustees for July

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- 15, 2026. Do we have any public comment? No? OK. I would first like to welcome a new trustee,

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- Becky Hill. If you want to introduce yourself, tell us anything that you would like to, and then we

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- can go around and all introduce ourselves.

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- That was my second foray as a trustee. I used to be a trustee in Zionsville for the Hussie Mayfield

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- Memorial Public Library there, so I had done that. I sat on the Dean's Council for Libraries at Purdue,

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- and I've served on Indiana, oh my gosh, Federation Library, Federation Boards, and I have a master's

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- in library science.

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- That's kind of in a nutshell who I am. That's great. Thank you. I'm glad to be here. Thank you so much.

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- And then we're kind of introducing ourselves. Yes, I didn't want to say more than you meant or not.

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- I forgot what my job was for a minute because I'm not there right now. Hi, I'm Nancy Van Allen, and

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- I'm the librarian at Edgewood High School. So yeah.

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- been here on the board for a little over a year, so I'm a newbie. Hi. Jamie Burkhart, board president.

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- I also have an MLS, and I've worked as a librarian. I currently, though, a director at IU in cybersecurity.

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- Carson, we met previously to do orientation, so library director here at MCPL. I'm Amy O'Shaughnessy.

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- I'm the development director for WFIU and WTIU, the NPR and PBS station here in Bloomington.

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- Happy library patron and glad to serve on this board. And I'm Chris Hall. I retired from the library

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- in the public elementary schools. So I had been a classroom teacher for a number of years, and I went

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- and got my library certification. So I was able to enjoy being on this board for another few months.

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- Do I have a motion to approve the consent agenda? The minutes from June 17th the monthly financial report

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- the monthly bills for payment personnel report and the board meeting calendar All in favor say aye aye

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- those opposed say nay Okay, and now we're gonna hear from Greer for the directors monthly report Okay,

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- some highlights from this month's report

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- We hit the 60,000 registered patron mark in June. We haven't had that since 2022. We're usually around

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- the 54 to 56,000 registered patrons, pushing up to 58,000 by the end of last year. We are now 60,044

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- as of July 1st, so that's really great to see.

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- Circulation of physical items reached its current year peak last month. Some of this is due to summer

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- reading engagement, because patrons often focus on checking out print materials in June and July to

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- complete their summer reading cards. So we tend to see this during the summer months. We also tend to

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- see a slight dip in digital circulation around this time, and that was also true last month. But the

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- overall trends are still pretty clear. Physical circulation is still a large part of our patrons' use

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- of our collections, but it's admittedly in gradual decline from year to year.

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- Digital circulation has seen steady and occasionally sharp increases over the past five years, with

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- notable increases beginning early 2025 and climbing nearly every month since then. Most important of

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- all, total circulation is the strongest we've seen since before the pandemic of 2020, and we are on

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- track for a record year in terms of overall collection use.

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- We can never conclusively say what's driving circulation at any single point in time, but there are

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- some foundational efforts across library departments that certainly contribute to these trends. First

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- and foremost, the great selection work on the part of our collection development librarians who take

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- the curation of our collections to heart. Second, our public services staff who help patrons not only

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- find what they're interested in, but also suggest other titles.

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- whether through readers advisory support in depth reference support or the many face to face and virtual

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- conversations they have with patrons about their reading listening watching and playing habits. Third

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- we are very strategic about how much digital circulation we allow for a given platform. Each of our

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- platforms is expensive and the cost is associated in many cases with how many downloads or streams we

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- allow per month

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- patron. We adjust this as our budget allows and almost always with an eye toward increasing those monthly

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- allotments for digital use. Fourth, our circulation services team and branch materials handlers who

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- shelve return materials quickly and make sure that our shelves are orderly and easily browsable. They

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- also maintain our holds queues so that holds our process quickly and easy to find on the whole shelves,

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- particularly for patrons who want more of that self-service type of experience at checkout.

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- And finally, our communications and marketing department does a first rate job promoting collections

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- and resources at strategic moments throughout the year. There are other factors contributing to overall

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- increase in collection use, no doubt, but these are five mainstays of collection development, collection

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- access, maintenance, and collection promotion, which result in positive trends in circulation. We are

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- doing a soft

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- reno upgrade of the vital space, specifically the vital tutoring rooms, the staff spaces, some of the

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- meeting spaces and some aesthetic improvements to vital. We haven't done this in a while. We just finished

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- the Ellisville staff area renovations, which we talked about a bit last month while out at Ellisville.

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- So now we're working on vital. The Southwest branch address is officially changed. We are quote unquote

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- moving from 890 West Gordon Pike

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- to 865 South Laura Bachelor Drive. The change was made by the Monroe County Planning Department on June

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- 25th and goes into effect July 31st. We have a full year to update all legal documentation to reflect

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- this address change. And we are currently reviewing what public facing materials warrant immediate change

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- and what materials we can afford to leave as is until they need replacing. So an example of something

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- we're going to have to change pretty immediately is the address on the front door of the building.

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- and certainly all of our public facing information on our website through our social media promotions

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- and so on. We're probably not going to order all new library cards that have the updated Southwest address.

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- That might be a little premature. We'll run out of library cards like we typically do when we reorder.

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- We'll update the address. No one's going to have any trouble finding the branch. Could be a collector's

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- item for sure. So we're reviewing what we're going to prioritize in terms of changing.

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- To their credit the planning department did reach out to us as well as obviously MCCSE and maybe some

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- other groups, I'm not sure, to ask for input on changing the name, so we submitted some suggestions

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- which were respectfully declined. So South Laura Bachelor Drive is the name of it. That is the decision.

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- That is the, yes. That is the decision. That's the decision. So Laura Batchelor is the person after

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- whom Batchelor Middle School is named. One of the suggestions we made had to do with, I want to say

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- it was Reading Road or, no, Branch Drive. There are three other roads in Monroe County that have the

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- word branch. So I said, interesting idea, but we tend not to do that. So fair enough. So it was a good

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- process. Couldn't even go mascot? Mascot?

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- No, there was another really good suggestion, though. Bulldog. And it wasn't specific. The pound? It

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- had something to do with education and literacy. We try. We came up with a few good ideas, not expecting

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- them to take our suggestion. But this is great. So our address actually changes. I can't tell you that

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- I fully understand why our address changed when they finished the Gordon Pike project, but they did

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- give us a long heads up that it was going to happen, which is fine. So that is our new address.

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- Southwest. And you said it takes effect at the end of this month? Yes, July 31st. It officially takes

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- effect. I do not know when Google Maps will update that, so we'll have to wait and see. I would expect

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- it to be relatively quickly, but I don't think it'll be overnight. Really good news. We have met our

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- FTE reduction goal, five FTEs over a two-year period. We announced this to staff last week.

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- It's been, you know, a bit of a challenge. This, of course, harkens back to the introduction of Senate

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- Bill 1 and the fact that we were going to see three successive fiscal years with a reduction in revenue

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- from property tax caps. So our plan, once again, was to look through all of our costs, and

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- because compensation makes up close to 70% of our operating budget, that made the most sense to find

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- a way to reduce by the equivalent of five full-time positions, but as we've said,

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- repeatedly, the key is to do it by way of attrition and not through layoffs, which means we were confident

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- that if we let people choose to voluntarily move on to other positions, retire, whatever their plans

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- might be, and we were very careful about which positions we filled versus transferring internally or

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- what have you, that we could reach the goal of five FTE reductions in two years. So we've done it in

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- a year and a half. We reached that goal a little before last week.

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- And we're happy to report to you all that that is done. Doesn't mean we're going to turn around and

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- fill every single position every time there's a vacancy necessarily. We'll continue to be strategic.

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- But it's good for all of us, and particularly for all staff here at the library, to take a deep breath

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- and say, OK, we kind of got through that challenge. And we don't have to worry so much about maybe someone's

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- going to get transferred. Maybe we're not going to fill a position that we really need or anything like

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- that. So that's very positive. Very happy about it.

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- Happy to answer any questions about the director's report. Yes, so they did that DNR did that five years

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- ago maybe they tried this out and at that time we had as part of our new library of things collections

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- these circulating backpacks that were

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- basically designed to take out into state parks and do hiking and camping and all kinds of stuff and

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- it had a bunch of peripheral peripherals in it and one of the pieces was the state

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- Park Pass, and they allowed libraries to more or less circulate these. And it kind of ran into some

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- challenges, so they discontinued it for a while. Our backpacks were also challenging to maintain, so

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- we stopped offering those through the Library of Things collection. And then recently they've resumed

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- the project just for public libraries. So as soon as they did, we kind of jumped on it and said, great,

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- let's bring those back in. And they are very popular.

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- What was the total amount of savings on that, do you think? I don't know, Gary, if you've got a number

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- on that. The total amount of savings we have from the five FTEs, the goal was $350,000. And we were

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- taking an average of about $70,000 as the mean total salary for an FTE. OK. Thanks.

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- I want to throw one other fun anecdote in there because it stands out. There's a really good story about

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- a young patron coming in for summer reading and pretending to faint when they found out that they saved

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- $300 by checking out library materials instead of buying them. I wonder, did they go all the way to

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- the ground? I should have followed up. That's a really good question. I don't know. You didn't witness it? No.

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- As you all know, when you're used to reading the director's report, we try to keep some really choice

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- anecdotes in there that kind of stand out. And there are two, at least, this month. One is that, and

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- the other is the heartfelt farewell to a library assistant in children's, which a lot of people talked

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- about when that happened. So those are great. Yeah, I don't know a lot about that program. I know it

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- was successful, but I don't know where they did it and exactly how it went.

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- Hey, do you want to tell us more about the AI statement? Sure. So needless to say, artificial intelligence

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- is on everybody's mind these days. It's probably the hot topic in our country and beyond right now in

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- terms of the way it affects everybody's work and personalized use of technology, communication norms.

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- And there's no different here at MCPL. There's a lot of talk about AI, both positive, negative, ambivalent,

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- nervous and we've had some staff conversations particularly with some departments that maybe have some

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- immediate concerns about whether or not the library is going to fully adopt certain types of tools or

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- a policy with respect to collection development and of course the overall concern that everybody has

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- these days about how long am I going to have my job? Is it going to be made redundant by AI at some

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- point? So we decided to issue a statement to staff that basically says

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- This is our position with respect to three areas of library operations. We're not going to get into

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- the larger societal existential questions because that's not really what we do. What we do is we employ

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- people for purpose. We establish expectations and norms for communication, collaboration, use of workplace

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- tools, and we select materials for circulating collection for the

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- public which is first and foremost a popular collection which means it responds to popular need and

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- demand and as far as those three areas go the statement basically says number one nobody is forced to

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- use artificial intelligence tools in the workplace. You are more than welcome to do so. We have plenty

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- of staff who do that particularly for email communications. You're not expected to use it but you're

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- also not prohibited from using it. The third piece is

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- really about goal number five from our current strategic plan of being an employer of choice and really

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- being a great employer, which means if we're going to hire people to do a job, we're going to hire people

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- and we're going to take care of people. And that's just part of who we are. It's part of our internal

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- ethos. And that is not changing in the face of potential automation solutions or anything like that.

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- It's not anything we're really looking at right now. The second piece in there is a little more complex.

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- And it has to do with not just what do our collection development librarians look for, what do they

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- try to avoid, what makes a good piece or a good book versus a not so good book, but it really gets down

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- to the question of what is authorship? What is creativity? Is it exclusively a human endeavor? And all

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- kinds of things that on a philosophical level do go quite beyond what we do here at a library, but the

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- question of how do you select

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- good pieces for the collection and what criteria do we continue to use and perhaps add in an effort

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- to make those choices is very relevant to the collection development department. So we've had those

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- conversations and have decided as we often do, just because there are new tools, just because there

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- are new questions or even new threats does not mean we're going to rewrite our collection development

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- policy. In fact, our collection development policy is

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- is, I think, very, very well written such that our collection criteria do not need to change very often.

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- And the introduction of AI-assisted content and even AI-generated content does not necessarily warn

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- a change to the policy.

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- The best example I can give, maybe two, one would be we have AI-assisted content in the collection whether

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- we know it or not. And there are no clear mechanisms within the industry for identifying whether or

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- not something was partially created or largely created by AI. But more importantly, if we have a patron

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- who says, I'm really interested in this title, and it's a popular title among libraries or it's popular

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- on book lists or whatever it is, whether it's AI-generated or not shouldn't really determine

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- our decision to buy it or not. Now, there are various, I say, complex and nuanced exceptions to that,

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- and we do use our own intuition and our own research skills to determine whether or not an item is worthy

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- of being in the collection, and that's a different issue. But the fundamental question for us with collection

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- development in AI is, if and when we get to the point where publishers are relying on AI tools to generate

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- original content, and so it's not created by a human being,

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- if our patrons are interested in that content, we should purchase that for our collection. So that's

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- basically what this statement says. Two things I want to issue as caveats. The first is, in the beginning

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- of this statement, it says this up front, this is where we are now. This is a very dynamic issue. So

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- we're gonna continue to pay attention to it and have conversations. We will likely shift in one respect

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- or another

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- when it comes to figuring out AI in libraries or at this library in particular. So this is where we

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- are right now. The second is I do want to acknowledge this is far from consensus among MCPL staff. We're

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- not going to have a consensus among MCPL staff about

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- a statement like this. There are plenty of staff who feel very uncomfortable with AI in any aspect of

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- their work. There are plenty of staff who want AI tools as a part of their work. So we're not trying

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- to represent a consensus among staff. This is more of an institutional statement on where we stand today.

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- So I'm including it in the packet just to put it out there and so you all can see it and talk about

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- it and ask questions about it, but also so the public can see that we are

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- very aware of this. We're careful and thinking and talking about this. And this is the library's position

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- right now. It's your library in Monroe County. This is your library's position today. So that's why

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- it's in the packet today. I have a question. I don't even know if this makes sense. But like Hoopla

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- and Libby with the e-books, have they sent out any kind of statements or anything yet about

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- AI selections that they would have? I don't know if those in particular have. I know that a lot of libraries

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- have done something like this. And I know that Ingram and some other vendors that we use have issued

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- statements saying, you know, just reassurance that we're very careful and we're not going to let slop

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- into what we offer and things like that. I don't know that the digital platforms you're referring to

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- have issued any statement like that, but I can certainly check.

00:19:42.498 --> 00:19:51.731
- some point yeah I think they're going to have to have to do that maybe ten years from now but I think

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- so yeah because our catalog does not well you find all those things on those two apps especially through

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- our catalog but you can also have the apps and not go through the Monroe County

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- catalog, is that right? And so that would be interesting to see if there's ever a problem with that

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- or what happens there. It's almost too crazy to think about right now how that could be solved,

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- but yeah, okay. But no indications yet from that. Not just those, but any of the other platforms we

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- subscribe to to see if they've issued statements. I just had a quick question about whether or not,

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- you know, if we decide to add AI generated

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- materials to the collection, whether or not in the catalog or, I don't know, will there be a description

00:20:45.835 --> 00:20:52.912
- that it's AI generated? It's a great question. We don't know yet. Okay. Some of it depends on the tools

00:20:52.912 --> 00:20:59.989
- that the publishers and distributors offer so that it's easily identifiable on our part. So that's more

00:20:59.989 --> 00:21:07.134
- of a mechanics kind of question. Can we actually do that if we're going to say we'll identify AI content

00:21:07.362 --> 00:21:13.289
- if and when we have it, are we able to do it consistently? That's one question. The other question is

00:21:13.289 --> 00:21:18.634
- almost an ethical question. Do we want to do that? Do we want to say, all right, if we have

00:21:18.634 --> 00:21:24.561
- enough AI-generated content, whatever your opinion may be of it, do we want to section it off and say

00:21:24.561 --> 00:21:30.429
- that is a separate thing? That's a much tougher question. I actually thought when you were speaking,

00:21:30.429 --> 00:21:36.414
- I thought, whoever thought that AI would be a genre sticker? Yeah. Right? I mean, it takes this topic.

00:21:36.642 --> 00:21:45.063
- out of libraries specifically and into higher level issues like almost immediately. It's fascinating

00:21:45.063 --> 00:21:53.652
- and a lot of uncertainty. So it's a great question, yeah. We'll just keep learning. That's right. Keep

00:21:53.652 --> 00:22:01.406
- learning. Like the AI does. I'm glad that the library has this, the organization I work for.

00:22:01.730 --> 00:22:07.517
- Folks who are donors or patrons of our organization are like, do you have a policy on AI? And IU does

00:22:07.517 --> 00:22:13.361
- kind of generally, but it's not up to departments and schools whether they have a philosophy about it.

00:22:13.361 --> 00:22:19.318
- And I think it's nice that, in general, the library is very proactive about saying, this is not forever,

00:22:19.318 --> 00:22:25.389
- but this is where we are right now, to be able to point people to that. So thanks for that thoughtfulness.

00:22:25.389 --> 00:22:31.006
- And that sort of reminds me. The other thing I want to share as sort of an acknowledgment is that,

00:22:31.810 --> 00:22:37.937
- The peer libraries we've looked at who have statements are not saying the same thing about collection

00:22:37.937 --> 00:22:44.244
- development. We are seeing more along the lines of we are about human creativity and so we will endeavor

00:22:44.244 --> 00:22:50.372
- to focus on human authorship however possible and so on, which is totally understandable. The biggest

00:22:50.372 --> 00:22:52.414
- issue that we've had with this is

00:22:52.514 --> 00:22:57.611
- I'm not sure how you can do that. I'm not sure what the steps are that you can commit to that ensure

00:22:57.611 --> 00:23:02.809
- you're doing everything possible to keep AI-generated content out of your collection. If it's possible

00:23:02.809 --> 00:23:07.855
- to do so, we'll see an example of it. But I don't know of mechanisms that allow for that right now.

00:23:07.855 --> 00:23:12.901
- So I don't see it as reasonable to commit to something like that, even if we wanted to with respect

00:23:12.901 --> 00:23:17.342
- to popular demand and all of that. I don't know how we could ensure that at this point.

00:23:18.402 --> 00:23:26.590
- good at media literacy to maybe part of that is educating patrons from a media literacy point of view

00:23:26.590 --> 00:23:34.779
- about artificial intelligence and where it's cropping up and where they might see it and how they can

00:23:34.779 --> 00:23:35.742
- distinguish

00:23:36.098 --> 00:23:42.474
- It's a great point, and it's one that a few of staff have brought up very, very quickly, that maybe

00:23:42.474 --> 00:23:49.297
- our role is less about, do we buy the thing or not, and more helping patrons understand what it is they're

00:23:49.297 --> 00:23:55.673
- getting, which is really not that different from what we always do. I can imagine a teen program of

00:23:55.673 --> 00:24:02.049
- spot the AI generated, and both the facilitators and the teens being very good at that. Yeah, I can

00:24:02.049 --> 00:24:02.942
- see that too.

00:24:06.370 --> 00:24:17.593
- Other questions before I move on? OK. Do I have a motion to hear from Gary about the resolution to surplus

00:24:17.593 --> 00:24:28.187
- items, CATS equipment? So moved. So the CATS department has requested to surplus a lot of equipment.

00:24:28.187 --> 00:24:36.158
- They must have been cleaning house recently. But that's what this is about.

00:24:36.866 --> 00:24:46.131
- Are there any questions about any of this other than the spelling? It's a lowercase L. I was like, is

00:24:46.131 --> 00:24:55.578
- this code for something? I almost looked up the terms. That's what I said. I asked. I was like, is this

00:24:55.578 --> 00:25:04.661
- code for something I don't know? I think I had asked previously about recycling, and we try best we

00:25:04.661 --> 00:25:06.750
- can. We do. Right? OK.

00:25:07.490 --> 00:25:17.722
- to state that for those who may be concerned. They can have to recycle equipment whenever we can. OK.

00:25:17.722 --> 00:25:28.254
- Any questions? OK. Next up, we're going to hear about our 2027 draft budget. And a lot is new this year,

00:25:28.254 --> 00:25:37.182
- but Tom brought up a good point. Oh, sorry, sorry. Yeah. That sounds good. I moved that.

00:25:37.602 --> 00:25:46.087
- Motion to approve the resolution to surplus items. The CATS equipment, all in favor say aye. Aye. Those

00:25:46.087 --> 00:25:54.327
- opposed say nay. All right. Resolution passes. We'll sign it now. Becky? Thank you. Sorry, Gary. Oh,

00:25:54.327 --> 00:26:02.730
- no problem. Please keep going on the 27 budget. We're very eager to hear. So normally, the 2027 budget

00:26:02.730 --> 00:26:06.238
- agenda item in July is not an action item.

00:26:07.042 --> 00:26:17.176
- but it is tonight. So Tom and I were kinda talking about this. It would be good to have a motion to

00:26:17.176 --> 00:26:27.512
- approve the county budget form for the 2027 budget, which we will then submit to the county. Okay, we

00:26:27.512 --> 00:26:34.302
- would like to have a motion right now to hear the 27 draft budget,

00:26:35.234 --> 00:26:45.700
- County budget form from Gary, all in favor say aye. Those opposed say nay. Ayes have it. So tonight

00:26:45.700 --> 00:26:56.585
- we'll go over the 2027 budget. Looking back to last year at this time, Senate Bill 1 was the main topic

00:26:56.585 --> 00:27:03.806
- because of its reduction to the library's planned revenue increases.

00:27:03.938 --> 00:27:11.993
- To manage the revenue reduction, a goal was set to reduce operating fund staff by five FTEs over two

00:27:11.993 --> 00:27:20.207
- years. The staff reductions would be done by managing attrition rather than layoffs, and we've reached

00:27:20.207 --> 00:27:25.630
- that goal. 2026 is shaping up to be a pretty good year financially.

00:27:25.858 --> 00:27:38.805
- The Senate Bill 1 reductions to the library's property tax revenue have turned out to be less than the

00:27:38.805 --> 00:27:52.254
- projected impact. So this is the revenue and expense summary for the 2027 budget, showing the 2027 figures

00:27:52.254 --> 00:27:55.774
- along with the 2026 budget.

00:27:57.730 --> 00:28:09.382
- And so last year, we had the Senate Bill 1 to deal with. This year, we're faced with new legislation

00:28:09.382 --> 00:28:21.611
- that changes the budget approval process. To summarize the change, after the library's budget is approved

00:28:21.611 --> 00:28:25.534
- by the Library Board of Trustees,

00:28:25.794 --> 00:28:35.281
- It must go through a process of a binding review by the county council. We talked about this approval

00:28:35.281 --> 00:28:44.860
- change at the library board meeting last month because it changes the process for approving the public

00:28:44.860 --> 00:28:54.533
- advertisement, the public hearing, and the adoption of the 2027 budget. So this is a look at the county

00:28:54.533 --> 00:28:55.742
- budget form.

00:28:56.386 --> 00:29:09.845
- It has the same numbers in it that the information in your packet has. It's a little different format.

00:29:09.845 --> 00:29:22.782
- It shows the current year budget, last year budget. And then it goes to actual results for 23, 24,

00:29:23.650 --> 00:29:34.414
- So those are actual spending numbers. And this whole form is just budget spending. There's no revenue.

00:29:34.414 --> 00:29:44.865
- So this is the county budget form. County units are using this form to enter their 2027 budget into

00:29:44.865 --> 00:29:47.582
- the county budget system.

00:29:48.194 --> 00:29:56.626
- I've completed the form except for the approval signature from the library board. The county requires

00:29:56.626 --> 00:30:04.893
- that the budget form be signed by the president of the library board of trustees. Then it has to be

00:30:04.893 --> 00:30:13.160
- scanned and uploaded by the end of July. Next year, I can provide some budget estimates at the June

00:30:13.160 --> 00:30:17.790
- meeting. I can use an estimated growth quotient in June

00:30:18.146 --> 00:30:30.989
- And we want to avoid seeing the budget for the first time in July if that is when it has to be approved.

00:30:30.989 --> 00:30:38.206
- Keep in mind that the employee count, there's a column for

00:30:45.922 --> 00:30:55.251
- that keep in mind it's only operating fund employees so it's a lower number than you would expect to

00:30:55.251 --> 00:31:04.673
- see. So the library has to submit its budget in the state gateway budget system by the end of August.

00:31:04.673 --> 00:31:12.894
- The final library budget approval steps happen at the county level starting in September

00:31:13.986 --> 00:31:21.970
- We'll keep the library board updated every step of the way. I have a budget workshop scheduled with

00:31:21.970 --> 00:31:29.954
- our Department of Local Government Finance representative on July 21st. The purpose of this meeting

00:31:29.954 --> 00:31:38.018
- is to make sure that the information I've entered into the state gateway budget system complies with

00:31:38.018 --> 00:31:39.774
- all the budget rules.

00:31:43.874 --> 00:31:51.825
- Yeah. So you mentioned that you have to have it scanned in by the end of July. But then you were talking

00:31:51.825 --> 00:31:59.701
- about, is that the state gateway you're talking about when you mentioned August, this is the same scan?

00:31:59.701 --> 00:32:07.425
- No. That's why, yeah. The state gateway form has to be, it's a different, I think Greer will actually

00:32:07.425 --> 00:32:12.574
- submit that. OK. So. And I'll submit the county form to the county.

00:32:13.058 --> 00:32:23.881
- So that's the scan for July? Yes. OK, I just missed who that was going to. I just wanted to clarify.

00:32:23.881 --> 00:32:35.026
- Thank you. Sure. So this is the revenue and expense summary. The 2027 growth quotient is 6%. This means

00:32:35.026 --> 00:32:42.206
- the total budgeted spending and all the library funds can increase

00:32:42.466 --> 00:32:52.477
- by 6% of last year's total budgeted spending. It also means the library's revenue from property taxes

00:32:52.477 --> 00:33:02.683
- will increase by 6% before the tax cap adjustments. The 2027 library property tax revenue increase will

00:33:02.683 --> 00:33:07.198
- still be subject to Senate Bill 1 reductions.

00:33:08.034 --> 00:33:18.730
- This is the second year out of three years that the Senate Bill 1 reductions will be in place. I am

00:33:18.730 --> 00:33:28.678
- basing the Senate Bill 1 impact for 2027 on what we have seen for 2026. So on this schedule,

00:33:28.678 --> 00:33:37.342
- looking at 2027, the second line is the SB 1 impact, and I'm estimating 225,000.

00:33:37.538 --> 00:33:50.172
- for next year. So this slide shows the 2027 budget for revenue and spending for the operating fund,

00:33:50.172 --> 00:34:02.174
- debt fund, and rainy day fund. The 6% growth quotient for 2027 is a relatively large increase.

00:34:02.306 --> 00:34:14.684
- The growth quotient calculation is based on personal income increases for all Indiana residents over

00:34:14.684 --> 00:34:27.798
- a six-year period. For 2024, 2025, and 2026, the growth quotient was set at 4%, and the actual calculation

00:34:27.798 --> 00:34:31.230
- was not used. But for 2027,

00:34:31.426 --> 00:34:42.844
- The actual calculation is being used, and it was done based on the average increase in personal income

00:34:42.844 --> 00:34:54.372
- for Indiana residents over a six-year period. Looking at the revenue estimates, total operating revenue

00:34:54.372 --> 00:34:59.582
- for 2027 is estimated to be about $12,485,000.

00:35:00.450 --> 00:35:13.047
- It's a 6.69% increase from 2026 revenue. Revenue in the debt fund is estimated to stay fairly steady

00:35:13.047 --> 00:35:23.774
- at about $670,000. Then moving down the page to the operating fund spending for 2027,

00:35:23.938 --> 00:35:34.432
- There are no plans for major increases to the current level of library services. There may be some slight

00:35:34.432 --> 00:35:44.331
- staff adjustments, but there are no dramatic changes in service planned for 2027 that would require

00:35:44.331 --> 00:35:52.350
- more staff. For the 2027 budget, we're using an estimated wage increase of 2.75%

00:35:52.514 --> 00:36:01.324
- or 75 cents an hour, whichever is greater. When we get to year end and we know what healthcare related

00:36:01.324 --> 00:36:10.219
- costs will be for 2027, then we will make the final decisions on the wage adjustments. We have had some

00:36:10.219 --> 00:36:18.174
- indications that healthcare costs for 2027 could rise by more than we've seen in past years.

00:36:34.946 --> 00:36:48.487
- This slide has operating surplus data on it. So this shows actual operating fund revenue and expense

00:36:48.487 --> 00:36:59.614
- for the years 2022 to 2025. And for 2026 and 2027, it shows estimated projections.

00:37:01.794 --> 00:37:13.866
- For the budget year 2027, the report shows an estimated surplus of about $347,000. The bottom line on

00:37:13.866 --> 00:37:26.412
- this report shows that the actual operating surplus for 2022, well, it shows the actual operating surplus

00:37:26.412 --> 00:37:30.910
- for 2022 to 2025. So the 2022 surplus

00:37:32.546 --> 00:37:43.443
- which was over a million dollars, was used for the construction of the southwest branch. The surplus

00:37:43.443 --> 00:37:54.772
- for 2023, 2024, and 2025 is accumulating in the rainy day fund to eventually be used for library service

00:37:54.772 --> 00:38:01.246
- expansion. The rainy day fund balance as of the end of 2025

00:38:01.538 --> 00:38:13.980
- is about $3,365,000. So looking at the long term, the library borrowed about $6 million in 2021 to build

00:38:13.980 --> 00:38:25.830
- the Southwest Branch. There are about 15 more years left to pay on the loan. The total cost for the

00:38:25.830 --> 00:38:31.518
- Southwest Branch project was about $14 million.

00:38:32.226 --> 00:38:41.065
- $6 million came from issuing bonds, and about $8 million came from years of accumulating operating fund

00:38:41.065 --> 00:38:49.819
- surplus in the rainy day fund. The 6% growth quotient for 2027 is relatively high compared to previous

00:38:49.819 --> 00:38:58.827
- years. The library does not plan to make dramatic increases in library service in the next several years.

00:38:58.827 --> 00:39:02.142
- Any operating surplus for future years

00:39:02.338 --> 00:39:11.098
- will be accumulated in the rainy day fund. If we see growth quotients in the 5% to 6% range going forward,

00:39:11.098 --> 00:39:19.531
- then we should be able to accumulate a substantial cash balance over the next 15 years. At that point,

00:39:19.531 --> 00:39:27.718
- the Southwest branch loan is paid off, and we should be in a position to make a substantial service

00:39:27.718 --> 00:39:30.174
- expansion of library service.

00:39:31.330 --> 00:39:40.881
- Are there any questions? Are there any restrictions on how much you can have in the rainy day fund?

00:39:40.881 --> 00:39:50.814
- No. OK. I say that, but if the community is not getting good library service and there's a lot of money

00:39:50.814 --> 00:39:56.926
- in the rainy day fund, that's the situation that could develop.

00:40:04.642 --> 00:40:16.613
- different than building services? Because we're working on the elevators here, right? So is that part

00:40:16.613 --> 00:40:28.467
- of the budget? Yes. And since you bring that up, the elevators, it's a big investment in this repair

00:40:28.467 --> 00:40:30.110
- and overhaul.

00:40:31.490 --> 00:40:43.742
- We originally planned on using general obligation bond money. We still have a balance that bond money

00:40:43.742 --> 00:40:55.874
- was supposed to last us through 2027. And we could have used that for the repair. But given that the

00:40:55.874 --> 00:41:00.318
- Senate Bill 1 reductions were not as

00:41:01.282 --> 00:41:11.209
- as much as we thought they would be. So for the first six months, we have more revenue than we expected

00:41:11.209 --> 00:41:20.850
- and probably enough that we can pay for elevator repairs out of the operating fund versus using bond

00:41:20.850 --> 00:41:29.822
- money. So good question. Can I ask you one more question? This may be a really dumb question,

00:41:30.434 --> 00:41:38.973
- We have lots of time. You're the expert, so I just really want to know. So if we have a high rainy day

00:41:38.973 --> 00:41:47.347
- fund, does that impact the growth quotient for the library? I mean, is there no penalty? I mean, the

00:41:47.347 --> 00:41:54.974
- legislature doesn't look at it and go, OK. You've got a lot. The rainy day fund is not part

00:41:54.974 --> 00:41:58.622
- of the calculation for the growth quotient.

00:41:59.426 --> 00:42:10.733
- Still, the county council looks at the growth quotient. They look at our rainy day fund. I think what

00:42:10.733 --> 00:42:23.038
- we just have to be aware of is that as long as we have a good plan to deliver the best library service we can,

00:42:23.330 --> 00:42:32.274
- you know, we're okay, but if we turn into a bank and start trying to build our cash up at the expense

00:42:32.274 --> 00:42:41.131
- of service, then that's a problem. So is it beneficial to show the county that we have plans for the

00:42:41.131 --> 00:42:49.899
- Rady Day Fund or portions of that Rady Day Fund? Yes. Is that important to show? Yes. We don't know

00:42:49.899 --> 00:42:51.390
- exactly how much

00:42:52.130 --> 00:42:59.294
- we will be speaking during council meetings or the adoption, because it's kind of our first time through

00:42:59.294 --> 00:43:06.390
- it. So not really sure if I would have an opportunity to talk to the county council about our long-term

00:43:06.390 --> 00:43:13.282
- plans. If we do, I can tell them about that. If the question comes up, that would be our opportunity

00:43:13.282 --> 00:43:20.446
- to let them know that we do have a plan. Thank you so much. Oh, sure. Can you customize back to January?

00:43:21.090 --> 00:43:26.980
- at our finance committee meeting, which we do every year at that time, we had talked about the idea

00:43:26.980 --> 00:43:32.869
- of further expansion at some point in the future. We even specified perhaps on the east side of the

00:43:32.869 --> 00:43:38.877
- county, but it was all sort of, this is where we may go in the future. We do not have public feedback

00:43:38.877 --> 00:43:44.767
- at this point that says we really wanna see a new branch here. We just opened a new branch. So this

00:43:44.767 --> 00:43:47.358
- is all early days of, as we continue to be,

00:43:47.458 --> 00:43:52.993
- Responsible with our service plus and our rainy day balance every year We're going to start to formulate

00:43:52.993 --> 00:43:58.475
- plans for what MCPL service expansion might look like down the road We're about to do our public survey

00:43:58.475 --> 00:44:03.904
- for the strategic plan and this will probably be the first Time we have an opportunity to gauge public

00:44:03.904 --> 00:44:09.334
- interest in further expansion But it's certainly not something that we have even a draft plan for that

00:44:09.334 --> 00:44:14.974
- We could share with County Council or anybody else in the early stages of thinking basically is what it is

00:44:22.082 --> 00:44:30.864
- Rainy Day Fund, there's not a penalty for using the Rainy Day Fund responsibly as a savings for the

00:44:30.864 --> 00:44:39.734
- library to fund future projects. Correct. Yeah. We did it for the Southwest branch and it's a way to

00:44:39.734 --> 00:44:49.043
- plan with your cash. Okay. Thank you. I think just I need a reminder if you don't mind. Didn't we discuss

00:44:49.043 --> 00:44:51.326
- replacing elevators here?

00:44:52.642 --> 00:44:58.868
- Or less getting the elevators. We're not replacing the cars, but we're replacing pretty much everything

00:44:58.868 --> 00:45:05.153
- else because they've hit their life expectancy. So yes, we are in the process. In fact, we got our draft

00:45:05.153 --> 00:45:11.259
- RFP from our elevator consultant just this week, and we're ready to advertise it next week. And we'll

00:45:11.259 --> 00:45:17.365
- put it out for, we say, five weeks, five or six. And then we'll receive the bids, and we'll open them

00:45:17.365 --> 00:45:18.622
- at a public meeting.

00:45:19.170 --> 00:45:25.300
- know exactly how much we're going to be spending, but it is going to be expensive, and they need more

00:45:25.300 --> 00:45:31.429
- or less total replacement. What's the term that you used, Gary, for that? Or what is the correct term

00:45:31.429 --> 00:45:34.494
- if I were to tell someone, oh, the public library?

00:45:34.754 --> 00:45:45.202
- Overhaul, okay. Okay, keep them in working order from week to week. Whatever term you were using I was

00:45:45.202 --> 00:45:51.998
- thinking, oh, I guess maybe we aren't overhauling them. We're just

00:45:52.354 --> 00:45:58.417
- maintenance or something, I guess is what you said. So that is maintenance, yeah. It's fixing the broken

00:45:58.417 --> 00:46:04.307
- parts. We've been in maintenance mode with our elevator maintenance vendor for many years. And that's

00:46:04.307 --> 00:46:10.196
- basically the spot treatment approach to fixing the issues we have. They're so frequent at this point

00:46:10.196 --> 00:46:16.202
- that we're like, it's just time. So it is proceeding that we're doing major maintenance or overhauling?

00:46:16.202 --> 00:46:21.918
- We are going to do the major overhaul of three elevators at the downtown library within this year.

00:46:23.650 --> 00:46:32.550
- So we can say overhaul. Yeah, that's appropriate. Yeah. OK. All in favor of approving the 27-county

00:46:32.550 --> 00:46:42.340
- budget form, say aye. Aye. Those opposed say nay. Ayes have it. Next up, we're going to hear from Information

00:46:42.340 --> 00:46:46.078
- Technology, Ned Ball, the director of IT.

00:46:51.330 --> 00:46:58.549
- I'm Ned Baugh. I'm the IT department director, and this is my annual IT department update. The IT department

00:46:58.549 --> 00:47:05.239
- is a relatively small department. We're made up of five people, including myself. There's Paula Gray

00:47:05.239 --> 00:47:11.598
- Overtoon, our web administrator, Vanessa Schwegman, our Polaris and phone system administrator,

00:47:11.598 --> 00:47:16.830
- Cody Mullis, our network administrator, and Dakota Erickson, our tech support.

00:47:17.090 --> 00:47:23.305
- Together, we support library staff and patrons in all things technical and computer related. That includes

00:47:23.305 --> 00:47:29.113
- maintaining the database of our library collection and our patron accounts. That includes our staff

00:47:29.113 --> 00:47:35.095
- computers, phones, the public computers, our internal network, and our Wi-Fi access for both staff and

00:47:35.095 --> 00:47:40.903
- the public. I presented to the board with a department update around this time in 2025. And in that

00:47:40.903 --> 00:47:44.446
- update, I covered our implementations of Vega and Communico.

00:47:44.642 --> 00:47:50.992
- and the work we started on website accessibility, particularly with getting our PDFs cleaned up that

00:47:50.992 --> 00:47:57.091
- are on the website. So tonight, I'm gonna follow up on those projects and mention a couple more.

00:47:57.091 --> 00:48:03.566
- So first, going live with Vega. The library's database of our collection is called Polaris. That's the

00:48:03.566 --> 00:48:09.979
- vendor, and it's also the name of the database. It stores our patron data and all the collection data

00:48:09.979 --> 00:48:11.614
- that we store and manage.

00:48:12.002 --> 00:48:18.311
- related to books, magazines, movies, games, connections to other databases, and that sort of thing.

00:48:18.311 --> 00:48:25.061
- Patrons can access all this through the web. Vega Discover is the latest iteration of the Polaris website.

00:48:25.061 --> 00:48:31.622
- And that's how patrons can search for materials in the catalog, place holds, see what they have checked

00:48:31.622 --> 00:48:37.931
- out, that sort of thing. Polaris describes Vega as a user-friendly discovery platform that enhances

00:48:37.931 --> 00:48:41.022
- the public's experience with our online catalog.

00:48:41.122 --> 00:48:46.947
- by rolling all formats into a single display, integrating e-content and more. I think of it as sort

00:48:46.947 --> 00:48:52.772
- of a wrapper that goes around the catalog and presents it in a way that makes it easy for people to

00:48:52.772 --> 00:48:58.597
- find things in a web format. And when we went live with it last year, we included updates to what's

00:48:58.597 --> 00:49:04.538
- called the account portal. It's basically a way to look at your profile and see what you have checked

00:49:04.538 --> 00:49:07.742
- out. This was an update to the patron profile display.

00:49:08.450 --> 00:49:14.334
- But we soon discovered after going live that it wasn't yet ready for prime time, and we ended up rolling

00:49:14.334 --> 00:49:19.938
- it back. Polaris has made a lot of improvements to it since then, and as things stand now, it looks

00:49:19.938 --> 00:49:25.710
- like it has evolved to the point where we'll be able to bring it back, hopefully this year. That's the

00:49:25.710 --> 00:49:31.426
- plan. But when I was talking to my staff about this, I was told I cannot announce a go live date yet.

00:49:31.426 --> 00:49:37.534
- But we want to make sure it's really ready to go this time before we roll it out. But I do expect that to be

00:49:38.370 --> 00:49:43.545
- Well, I'm not going to say this year. It's going to be this year. Related to Vega, we also implemented

00:49:43.545 --> 00:49:48.570
- a new backend system for delivering texts and automated phone messages if patrons requested that as

00:49:48.570 --> 00:49:53.745
- a type of notification. This gave us more compatibility with network providers as the method we'd been

00:49:53.745 --> 00:49:58.920
- using had been deprecated by several phone companies. So hopefully that's been an improvement. I don't

00:49:58.920 --> 00:50:03.995
- know if patrons would have noticed that unless they were having a problem with messages before. It's

00:50:03.995 --> 00:50:05.854
- definitely a backend thing, but it's

00:50:05.954 --> 00:50:12.328
- It's been a big improvement for us, and it's definitely the way moving forward we'd need to make that

00:50:12.328 --> 00:50:19.139
- change. Related to that, we've also upgraded how messaging works with Author Alert using similar technology.

00:50:19.139 --> 00:50:25.450
- And that, again, is not something patrons will necessarily notice, but the connection between Author

00:50:25.450 --> 00:50:32.011
- Alert and the Polaris database was improved. And we're sending those texts through a more modern process

00:50:32.011 --> 00:50:35.198
- as well. Again, it's the sort of thing that people

00:50:35.426 --> 00:50:42.676
- probably won't notice, but it was a big improvement for us. We're continuing. We will be upgrading the

00:50:42.676 --> 00:50:49.715
- Polaris backend this year, updating the catalog database. This year's update includes new features,

00:50:49.715 --> 00:50:56.754
- but most of them are staff-facing. So the patrons shouldn't see any big changes due to that, but it

00:50:56.754 --> 00:51:04.286
- is another big project for my staff. Vanessa and Paula, working with Christine Sneed, our ILS coordinator,

00:51:04.514 --> 00:51:10.671
- have both put in a lot of work on making the transition to Vega Discovery a big success, and they continue

00:51:10.671 --> 00:51:16.540
- to work to improve it. Website accessibility was another one I wanted to cover. Website accessibility

00:51:16.540 --> 00:51:22.409
- is an ongoing process. It's not something you can say you ever really finish. Paula has done a lot of

00:51:22.409 --> 00:51:28.278
- work along the lines of making our website more accessible, both in the pages created in-house and in

00:51:28.278 --> 00:51:32.766
- working with our vendors to ensure their products meet web standards as well.

00:51:33.474 --> 00:51:39.273
- We've always strived to make the website as accessible to everyone as we can. Last year, the Department

00:51:39.273 --> 00:51:44.961
- of Justice updated its regulations for Title II of the ADA, the Americans with Disabilities Act, with

00:51:44.961 --> 00:51:50.648
- specific requirements about how to ensure that web content is accessible to people with disabilities.

00:51:50.648 --> 00:51:56.224
- And Paula has been going through those requirements for the past year and seeing how we can improve

00:51:56.224 --> 00:52:02.302
- it. And as I said, this is ongoing work. It's not something we really can check a box to say we're complete.

00:52:03.138 --> 00:52:09.757
- always needs to be reviewed. So that's what Paula is doing. She's constantly reviewing the website with

00:52:09.757 --> 00:52:16.503
- accessibility tools to see how and where we can improve accessibility. Among other things, she's improved

00:52:16.503 --> 00:52:23.185
- functionality for patrons with visual disabilities or for those using screen readers to access our site.

00:52:23.185 --> 00:52:29.740
- That includes things like adding proper alt text for images, updating form labels, and maintaining tab

00:52:29.740 --> 00:52:32.286
- structure for navigation within a page.

00:52:32.578 --> 00:52:37.924
- An example that comes to mind is the skip to links on the library catalog. You might see them if you're

00:52:37.924 --> 00:52:43.270
- using the mobile version. It's not something you see unless you're using a screen reader on a computer,

00:52:43.270 --> 00:52:48.461
- but it gives the option to skip past all the menu structure to get right to the main elements of the

00:52:48.461 --> 00:52:53.961
- page. So if you're using a screen reader, you don't necessarily want to listen to all of the menu options.

00:52:53.961 --> 00:52:55.966
- You just want to get to the main data.

00:52:57.026 --> 00:53:03.286
- That sort of thing helps with screen readers as well as with improving the experience of patrons using

00:53:03.286 --> 00:53:09.546
- a keyboard to navigate the website rather than a mouse. Part of those rules also involved requirements

00:53:09.546 --> 00:53:15.746
- for making all published PDFs accessible as well. Paula's converted many of our existing PDFs to HTML

00:53:15.746 --> 00:53:22.006
- for better accessibility. She had done that last year. She's also deleted obsolete PDFs in preparation

00:53:22.006 --> 00:53:26.078
- for converting the links, or excuse me, for converting linked PDFs

00:53:26.242 --> 00:53:33.483
- to accessible documents. Sometimes we make an HTML version of it. If we can't do it, make the PDF accessible.

00:53:33.483 --> 00:53:40.197
- The next phase is then to update or upgrade how we produce PDFs for public consumption in the future.

00:53:40.197 --> 00:53:46.779
- And it might not seem like we do that many PDFs kind of seem like old technology at this point, but

00:53:46.779 --> 00:53:50.334
- our board packets, for instance, still go out in PDF.

00:53:50.946 --> 00:53:56.263
- We're working on that this year. We've just begun to work with some new software that we hope will make

00:53:56.263 --> 00:54:01.631
- it easier for staff to create accessible PDFs to begin with. We're starting with a small number of staff

00:54:01.631 --> 00:54:06.897
- getting training in that software, and hopefully that will improve the accessibility of PDFs we create

00:54:06.897 --> 00:54:12.163
- from here on out. I'm not going to get into exactly how that works, but you could think of it as being

00:54:12.163 --> 00:54:15.742
- like having templates that start out with all the accessible features

00:54:16.546 --> 00:54:23.694
- and make it easy for staff to just populate that with the data that they want to provide via PDF. On

00:54:23.694 --> 00:54:30.983
- the board website, we made that change late last year, maybe? Yeah, that sounds right for the agendas.

00:54:30.983 --> 00:54:38.272
- Yeah, the board packets are more of a challenge because they've got all the charts and everything. OK,

00:54:38.272 --> 00:54:43.934
- and then some new things I wanted to share involving IT in the CATS department.

00:54:44.194 --> 00:54:50.249
- The IT department has always worked with CATS in various computer-related projects, but in the past,

00:54:50.249 --> 00:54:56.364
- CATS has always been very self-sufficient when it comes to setting up their servers and the equipment

00:54:56.364 --> 00:55:02.539
- they use for video production. If you go down there and look at master control, all that equipment and

00:55:02.539 --> 00:55:08.593
- stuff that CATS, in the past, has pretty much done on their own. They've asked IT for help when they

00:55:08.593 --> 00:55:12.670
- need it, but they've done that mostly on their own. Moving forward,

00:55:12.802 --> 00:55:18.757
- We're hoping to play a more active role I.T. is in supporting them. One of the first projects our department

00:55:18.757 --> 00:55:24.548
- worked on with cats this year was the expansion of their storage capacity. As you know they try to record

00:55:24.548 --> 00:55:30.066
- every public government meeting at the city and county level and that creates a huge amount of video

00:55:30.066 --> 00:55:31.486
- data to manage and store.

00:55:32.002 --> 00:55:37.618
- to help prepare them for their needs in the future, we increased their network drive space and made

00:55:37.618 --> 00:55:43.346
- it redundant across two locations. So they have data storage here at the downtown library that's been

00:55:43.346 --> 00:55:49.187
- greatly expanded. And we've also set it up so that that data is replicated out to the southwest branch.

00:55:49.187 --> 00:55:54.915
- This gives us fault tolerance and redundancy in case of failure. That was a project that was good for

00:55:54.915 --> 00:56:00.756
- IT to be involved with from the beginning so we could add our input and be aware of how it fits in with

00:56:00.756 --> 00:56:01.598
- our overall IT

00:56:01.858 --> 00:56:08.238
- infrastructure, and it makes us more familiar with the CATS workflows. So moving forward, we can hopefully

00:56:08.238 --> 00:56:14.319
- help them more in the future with what they're working on. And then the other thing that's related to

00:56:14.319 --> 00:56:20.400
- CATS as well is something we just presented to the board recently. I was gonna cover it briefly here.

00:56:20.400 --> 00:56:26.482
- That's the creation of new apps for patrons to access CATS recordings. So all the CATS recordings and

00:56:26.482 --> 00:56:30.238
- live streams are available on the web right now at CATSTV.net.

00:56:30.370 --> 00:56:35.673
- We also put some content on YouTube, but that's just a subset of everything that we have. Cody on my

00:56:35.673 --> 00:56:40.976
- staff had been toying around with the idea of putting together an app for Apple TV to make it easier

00:56:40.976 --> 00:56:46.280
- to view on his television. And this year, he had a breakthrough with it. So after putting together a

00:56:46.280 --> 00:56:51.583
- working prototype, we discussed it with the Katz folks, and they were very enthusiastic about making

00:56:51.583 --> 00:56:52.318
- it available.

00:56:53.314 --> 00:56:59.544
- And we presented that to the board in the context of the app privacy policy aspects of publishing it

00:56:59.544 --> 00:57:06.022
- to the Apple App Store, basically. They want you to point to your app privacy policy. This was our first

00:57:06.022 --> 00:57:12.067
- app, so we didn't have one. Now we've got that online. Since then, Cody's ported it to Roku, iOS,

00:57:12.067 --> 00:57:18.236
- and Android, so it's available on all of those platforms as well. We're hoping that makes it easier

00:57:18.236 --> 00:57:23.294
- for patrons to access cast videos on those platforms. And he was just showing off

00:57:23.490 --> 00:57:29.064
- It's a... yeah, I'll just go ahead and say it. He continues to work on it, and we hope to have better

00:57:29.064 --> 00:57:34.747
- search functionality released to those apps in the near future. I mean, like, very near future, because

00:57:34.747 --> 00:57:40.485
- we were just looking at it upstairs. By default, it started out with just streaming videos and basically

00:57:40.485 --> 00:57:46.113
- duplicating what's available on the website, except for the search function. It was a first prototype.

00:57:46.113 --> 00:57:50.430
- You could see, like, the last 10 meetings of every meeting that was available.

00:57:50.626 --> 00:57:57.145
- So we knew that we wanted to add search to it, and I think Cody's got that perfected, so I hope to see

00:57:57.145 --> 00:58:03.664
- that very soon. And then in addition to those larger ongoing projects as a department, we're typically

00:58:03.664 --> 00:58:10.437
- responding to between 60 and 80 help desk requests every month, the bulk of which fall to Cody and Dakota.

00:58:10.437 --> 00:58:16.766
- Vanessa and Paul and I respond to those as well, but Cody and Dakota get the lion's share of those.

00:58:16.930 --> 00:58:23.301
- include replacing PCs, fixing printing issues, installing software, troubleshooting public computer

00:58:23.301 --> 00:58:29.736
- issues, that sort of thing. So those are some of the projects we've been working on since I spoke to

00:58:29.736 --> 00:58:36.299
- you last. But I'm happy to answer any questions you might have. Very easily accessible. And it doesn't

00:58:36.299 --> 00:58:42.861
- seem like you guys are having to do anything. So thank you. Yeah, believe me, they do a lot. But thank

00:58:42.861 --> 00:58:46.238
- you. Because you make it so easy. Thank you so much.

00:58:46.370 --> 00:58:56.448
- Yeah, thank you. Thank you for sharing. All right, thanks. Thank you. Any other questions? No? OK. Is

00:58:56.448 --> 00:59:06.526
- there a motion to adjourn the meeting? So moved. Second. OK. All in favor say aye. Meeting adjourned.
