WEBVTT

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- So I will call to order this meeting of the Monroe County Public Library Board of Trustees on Wednesday,

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- October 21st, 2026. And if we want to go around and say what we're all currently reading, I'm reading

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- or rereading. It's been a while, but it's on our new textbook adoption this year. So Frederick, Douglas,

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- and American Slave. So I'm rereading that.

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- I'm Greer Carson. I'm reading This is Ragtime, which is an old music history book by Terry Waldo. My

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- family and I are replaying Zelda Tears of the Kingdom while we sit anxiously waiting for the Ocarina

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- of Time remake to drop in two weeks. I'm Amy O'Shaughnessy. I just, I can't remember what I'm reading

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- right now, but I just finished last week Partita, Barbara Kingselver's new novel and was excited to

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- see her speak here in Bloomington. So that was a real treat.

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- My name is Chris Hall, and I am listening to The Tree Grows in Brooklyn by Betty Smith. Is it? Oh, I

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- thought about that. Oh, hi. Hi. I'm sorry. I'm Nancy Van Allen. I was trying to find the title of my

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- book. I guess I'm reading She Is a Haunting for Book Love in School. And yeah, it's a very difficult

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- name to pronounce, the last name, but good book. I'm Becky Hill, and I am reading, I just started Eye of the

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- I can follow it. I'm Jennifer Whitley and I just started listening to the girl with the louding voice.

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- Is there any public comment either in person or online?

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- Do I have a motion to approve the consent agenda from September 16th? Any opposed? Okay, eyes have it.

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- So now we will hear from Greer Carson, the monthly director's report.

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- Okay, at the top of each month's director's report, we share how many unique users we've had the previous

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- month as well as year-to-date unique users. By October, we typically see around 35%.

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- of our registered patrons having checked out an item at least once during the year. As of October 1st

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- this year, we've seen 46% of all MCPL registered patrons having checked out at least one item so far

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- this year. So thank you to all of our patrons, nearly half of whom have borrowed something from the

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- library in 2026. And for reference, we currently have just shy of 61,000 registered patrons, which by

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- my count is about 43% of reported Monroe County residents. It's a strong number.

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- Canopy had a strong month in September, with some BBC productions topping the MCPL patron charts. For

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- those who may not know, Canopy is a library-focused streaming platform that provides access to independent

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- classic and art house cinema, as well as documentaries, educational films, and a dedicated Canopy Kids

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- portal for our younger patrons.

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- And just showing my age here, I sometimes think of Canopy as the classical film and music of streaming

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- services, if anyone happens to remember that local video rental store from back in the day on the square.

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- In continuing the theme of showing one's age, we had an Ellsville teen patron honor us with the highest

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- possible praise, calling the library tough. And of course, I misspelled the word in the director's report,

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- as it should be spelled T-U-F-F. And so my own kids were quick to point out to me

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- that error while also offering a justified term of derision, unk. So that was fun. At least I know my

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- kids are reading the director's report. We had a minor water leak outside of our downtown kitchenette

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- adjacent to this room. The water made its way into the teen space next door and prompted some swift

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- cleanup and remediation.

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- the trusted consulting service that we use. It did provide an opportunity to reconsider our downtown

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- teen space study room in terms of appropriate size and location and we've since moved that conference

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- room to a more visible location within the teen space. Thanks to our building services team for acting

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- so quickly to identify and mitigate the water leak and to our teen services team for capitalizing on

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- the incident to suggest an improvement in space management.

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- We're in the process of completing an iterative compensation review with NFP, the consultants who advised

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- us during the large scale compensation study of 2022. Since that study four years ago, we've committed

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- to doing iterative reviews every few years to make sure we're staying above the 50th percentile mark

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- for wages within the field, as well as identifying areas where we could be more competitive. We'll share

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- their findings along with our recommendations for adjustments at either the November or December board meeting.

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- I want to point out a minor correction in the director's report on page 42. It states that the total

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- attendance for all children's programs in April was 765. That should obviously read September. And then

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- finally, Staff Day 2026 was indeed very successful as we talked briefly last month.

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- Thanks to the great work of our staff day planning team as well as the constructive feedback that we

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- get from MCPL staff every year via the post staff day internal survey that really helps us figure out

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- what to do better and what to keep in place. Some of the featured events and the stats for that day

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- are included in the director's report but I'll just sum it up with a

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- quote from one staff member who shared that, for a whole day of staff training, it's quite enjoyable.

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- Anyone who has ever done something like this at another business or institution knows that they're rarely

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- this well thought out or pleasant. Good job to all involved. Happy to answer any questions. Okay. So

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- now I think we're going to hear from Gary.

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- on the 2027 budget hearing and adoption update. The County Council approved the 2027 budget last night.

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- I'm happy to say that there were no changes to the budget numbers that we went over at the July board

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- meeting. The growth quotient is 6%, so the tax levy revenue and the total spending budget will both

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- increase by 6%. Are there any questions?

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- Thank you. Okay, so next up, let's see, this is, now we're gonna hear about the benefits renewal. So

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- that's what, isn't it, what's next? 2027 benefits renewal overview from JA Benefits.

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- But I'm going to get everything queued up for them.

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- I'm sorry, I have a Mac and I don't, so I don't know how to do it on it.

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- that arrow that goes like that on the top right. So if you go right there, that's my experience, we'll

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- find out. Okay, so it's not gonna show up on the screen, but it'll be up there. Okay. Thanks. So I'll

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- introduce J.A.

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- So we work with J.A. benefits and their team and really appreciate them coming here tonight to provide

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- their expertise and information in advance of our open enrollment. In August and I presented our benefit

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- package and an informational refresher but they're going to go into some more details on benefits that

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- are part of our renewal as well as the initial renewal and next steps that we're going through here

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- in the process.

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- As a reminder, our open enrollment includes health insurance, dental, vision, clinic, and disability

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- products as well as HSA, FSA, and DCFSA. So those are the pieces that are related to this.

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- J.A. has been a valuable partner of the library since 2010. They not only do a great job of partnering

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- with us during open enrollment but they also provide year round support for staff members. They answer

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- questions and help with billing questions or carrier information that staff need in order to be able

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- to maximize their benefits and get the most out of that. I know our staff really appreciate that as do we.

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- Additionally, they also are year-round partners for us. So the HR department, they also meet with Gary

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- and Greer during the year to help us with industry trends, staying on top of what's happening in the

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- market, looking at benchmarking, and strategically considering plan design changes and offerings that

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- we may want to consider. They help us provide strong benefits for our staff, remain an employer of choice,

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- and also keep in mind our budget.

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- We appreciate their partnership and I'll go ahead and turn it over to them. So this is Alyssa and Corey.

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- So I'm Alyssa Prince, I'm an account executive at JA Benefits and I've worked with the library for I

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- think going on about five years now since I've been with JA and I have Corey with me. Corey is partner

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- and consultant at JA and has worked on Monroe for a long time. So thank you all for having us here today.

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- We're gonna go through where we are on the renewals so far and kind of some of the trends that we've

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- had in the past and where we're going on timeline.

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- So this slide is just a quick overview of where we are currently on your dental, vision, other ancillary

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- lines of coverage, and your medical. So your dental and vision, we do have those complete. Vision is

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- in a rate hold currently, so those rates will stay the same through 2028. We also got the dental renewal

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- completed. It came in at an 8% to start for one year. I'm sorry.

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- 5% for one year 8% for two years and we were able to get it to a 5% for two years So that'll end up

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- lining up with the vision as well, which is always kind of nice to have those in line With guardian

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- that is the life and disability products Their initial renewal was a four point eight percent across

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- a couple different lines of coverage That's what it averaged out to that was for one year. We did get

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- a notification that they are willing to do that for two years so

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- We are still pushing back one more time on that, but I think that's about where that one will land.

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- With Anthem, we are still in their initial offer phase on that. That one did come in at a 39% this year.

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- We will talk about some of the history of where we've been in the past and kind of what's driving that

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- increase this year. We are still working on negotiating with Anthem currently, but we are seeing that

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- the market is moving a little bit less than it has in the past.

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- And in some cases, they are not moving much at all. So we are pushing as hard as we can and we have

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- a few different levers as well. This just gives a little bit of an overview of kind of where the trend

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- is this year across the nation. So on average,

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- Employer increases are going up about 8.2% on medical. So that's including your groups that are running

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- very well, and that's including the groups that are running higher on their claims loss ratio, which

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- we'll talk a little bit more about. Medical trend on average is up 9% across the nation. Specifically

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- in the fully insured carriers, most of them are saying it's more like 12% to 13%, so it's a little bit

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- higher than this national number.

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- Essentially what a trend renewal means is that's kind of where they're putting you if you are running

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- at their target ratios They're still going to be coming out with that trend increase to keep up with

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- the costs of everything Right now Monroe County is running at a hundred and thirty six percent loss

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- ratio and essentially what that means is You're running over the amount of money that is being taken

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- in by the carrier, which is where we're seeing that renewal come in

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- A lot of that is being driven by pharmacy, which is something that we are seeing across the medical

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- space, that pharmacy costs continue to climb and be a big factor in that. Corey, is there anything you

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- want to add to this slide? Yeah, I'll just jump in and add on the 8.2 national average. That is inclusive

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- of very, very large organizations, all the way down to very small organizations. That number, historically,

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- the last seven or eight years has been half that number. So we're seeing that.

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- number go up, even though it's obviously moderated and looks I would be happy with that number this

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- year for you all if we could get it. But in general, that's a very weighted number across a very large

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- number of folks across the country. But doubling that average is a pretty big change in one year. I

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- don't think 2027 looks much or 2028 looks much better. And the other thing we're seeing in the list

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- and I were just chatting about this is

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- the impact of technology on hospital ability to bill at a different level. So they're appropriately

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- presumably and hopefully coding things correctly. And sometimes that means they know that there's higher

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- risk and therefore they get reimbursed more. So everybody's strained. The health system is simultaneously

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- strained in various degrees. We could have a long discussion about that.

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- but they are also pushing to get as much revenue. So it could be that the cost of care is not going

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- up, but the utilization is going up, or the severity or frequency of severe claims is going up as well.

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- On the pharmacy side, I'll just finish here. Thankfully, there are ways to treat chronic conditions

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- that are improved and better. Those costs of those medications are higher than ever. So the trade-off

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- in value is a long-term, I think, test for the market and the healthcare system.

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- But in the meantime, it is certainly raising the costs dramatically. So the cost to treat chronic conditions

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- that may have kind of finally worked down a little bit to near $1,200 a year for maybe a very obvious

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- chronic condition of diabetic care is ramping up to $12,000 a year on the drug cost side now that we

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- have new treatment courses and that's the primary first line defense. So that's driving some of it,

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- but not all of it. It's also single largest, you know,

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- multiple or across the nation, the size of large claims is going up. So as Alyssa has mentioned, a lot

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- of things are moving that number. It's a lot of explaining, but I think for perspective, it's really

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- helpful for this group to understand what's kind of moving the market for you. Yeah, ask as we go as

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- well. Yeah. Is that okay if I ask a question right now?

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- That 136% like the loss ratio, how does that compare to what MCPL has looked like over the last like

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- three, four, five years? That's a great question. And we actually have that on a slide coming up. I

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- can just wait then. Yeah, that is a wonderful question though, and I appreciate it. It might even be

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- our next slide, but if not, it's, oh yes, it is right here. Great. Anyone else have any other questions

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- on that? So I'm not really certain about this main administration that we have going on.

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- but there was something the other day that was being possibly put in for Medicare, Medicaid. Would that,

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- are we locked into a price if things are able to be lowered or are you able to manipulate things if

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- they change in our direction? Yeah, it's a good question. So you're fully insured, kind of the insurance

00:17:33.654 --> 00:17:40.267
- company that runs your plan and there's choices we've made over the years that have been different,

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- but the current partner

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- kind of manages all that through their own pharmacy benefit manager. I would say on the Medicare, Medicaid

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- pricing coming down for drug costs, if anything, that's pushing the employer or commercial pricing up,

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- unfortunately, because the drug manufacturers don't like to lose revenue. So they are finding where

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- ways in which they could pull back on the way that the cost. So it's a little counterintuitive. I think

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- in the long run,

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- Pushing prices down across the board on drugs and removing rebates from the picture will be helpful.

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- That is just a longer-term proposition. So it's a little counterintuitive that if they improve there,

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- we might get actually pushed up in the portion of the market that buys commercial through employers.

00:18:26.929 --> 00:18:33.118
- So government funds about, I think, 30% to 40% of health care at this point through those programs primarily.

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- Employers fund another third. And then there's a lot of individual coverage in the middle.

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- or uncovered folks, unfortunately. Yep. Good question.

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- So to speak to your question, we've got down here at the very bottom, the loss ratio averages for a

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- period of time. So the data on that actually goes back to 2017. The rest of the data is for 2020. But

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- whenever you were with SIHO, from 2017 to 21, you were running at about an 89% loss ratio. And just

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- for reference, typically, carriers want to see that at 80% or below for a trend renewal, just to kind

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- of give you an idea of what their target typically is.

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- Whenever you were in the range of 2020 to 2022, you were 166 at a point and dropped down to 80%. And

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- then with Anthem, our past couple of years have been 113 to 104. So we have actually ran above the 100%

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- loss ratio threshold for a couple of years now. But we have managed to be able to get pretty decent

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- renewals. And I think some of that is catching up as we have a higher trend this year.

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- So as you can see on the top part there, it does go into some detail and kind of where we started with

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- renewals in the past and where we were able to get them to. Last year, for example, it started at a

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- 16% and we were able to get it to a nine. There were a couple of previous years there with Anthem where

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- they gave premium credits and essentially that was a way of giving some of the money back but still

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- setting the premium at that target for the next year.

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- So it's always nice when we can get those, but our preference is just to be able to get the rate to

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- start with when we can. Anything you want to add to this one? Yeah, I'll jump in here. You can see there's

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- been pretty good movement from the initial to the next or the final. We are not seeing that in markets

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- where we've got responses so far back, and that's inclusive of alternative markets. What I mean by that

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- is another insurance company is not looking as

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- aggressive as they have in the past. So we're seeing that as a market trend overall. We expect a lot

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- less movement. And I think as Alyssa shared, maybe we got too much in 25 and 26 for what we were spending.

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- But I think what our view is to get the appropriate and fair renewal as often and frequently as possible.

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- So we can address these types of renewals when they happen. Our run rate has been very good.

00:21:05.250 --> 00:21:13.468
- Usually see a lot of decreases in a 10 year history or even a five or seven year history. So that's

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- positive It's perspective not really going to help next year's budget. However, so I'm aware of that

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- number fully as is Gary Is that something that's then

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- given to the library or like the organization that's purchasing the coverage as a whole? Is it passed

00:21:32.731 --> 00:21:38.420
- down to the individuals as credit? That's not something I'm familiar with. So if you can give me just

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- a quick primer of how that works, that'd be awesome. It's a great question. I think Alyssa described

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- it really well. If they'd rather us keep an 8% and then give us 3% on the credit so that I'm looking

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- at 2025, for example. And that is a credit that's on the administrative bill that gets paid by the library.

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- And when the because we know that going into the renewal, we can set the employee rates based on that

00:22:02.166 --> 00:22:08.107
- net five percent number and often every time did say, OK, our actual budget cash flow wise next year,

00:22:08.107 --> 00:22:13.931
- it just comes out of the out of the payroll, not the payroll, but out of the budget differently. So

00:22:13.931 --> 00:22:18.590
- that first month might be a little bit credited with that to the employer side.

00:22:19.106 --> 00:22:25.622
- So it's passed through the employees in the sense that the payroll deductions we set for that year have

00:22:25.622 --> 00:22:32.263
- incorporated the idea that it was a 5% in 2025, not an 8%, if that makes sense. It's not a direct credit.

00:22:32.263 --> 00:22:38.529
- It was 8%. And so the rates were at 8%. How the library shared that is a whole different discussion

00:22:38.529 --> 00:22:44.857
- on contributions. Organization to figure out how to allocate that. Yeah. And so it's really employer

00:22:44.857 --> 00:22:46.110
- credit effectively.

00:22:53.922 --> 00:23:00.235
- I keep forgetting about the microphone. We've got a couple of slides about employer benchmarking. So

00:23:00.235 --> 00:23:06.860
- this is a tool that we have available to be able to generate a larger report for benchmarking you against

00:23:06.860 --> 00:23:13.235
- groups that are similar to yourselves. So this specific report is against 65 other organizations that

00:23:13.235 --> 00:23:15.422
- are between 100 and 249 employees.

00:23:15.778 --> 00:23:21.473
- in the Great Lakes region, and it does include libraries and also information services. So a little

00:23:21.473 --> 00:23:27.396
- bit broader than just the libraries that are probably included in this report. But what we can see here

00:23:27.396 --> 00:23:33.546
- is that your overall benefits package is market leading currently. So you are in that 60 to 70th percentile

00:23:33.546 --> 00:23:35.198
- when compared to your peers.

00:23:35.330 --> 00:23:41.786
- On the medical, you're in the 70 to 80th percentile. So some of that has to do with plan design. Some

00:23:41.786 --> 00:23:48.242
- of it has to do with how you're contributing to your employees. All of that packaged together is what

00:23:48.242 --> 00:23:54.635
- makes that up. Your PPO plan at a $500 is in top benefits. So it's the 85th to 100th percentile when

00:23:54.635 --> 00:24:01.471
- compared to your peers where it is today. And then the HSA plans are 65th to the 85th, also market leading.

00:24:01.471 --> 00:24:04.446
- And then your ancillary is market competitive.

00:24:04.802 --> 00:24:11.263
- So you guys, as you probably all know, are very competitive with the benefits that are offered today.

00:24:11.263 --> 00:24:17.660
- Over on the left-hand side, we have some notes on kind of where you stand with your contributions as

00:24:17.660 --> 00:24:23.994
- well. So employee only, you're paying 100% no matter what plan is chosen. The average is 65% on the

00:24:23.994 --> 00:24:30.772
- PPO and then 82% on HSAs. And then as you can see, as you get down into the spouses, employee and children

00:24:30.772 --> 00:24:32.862
- and family, they're a little bit

00:24:33.026 --> 00:24:41.977
- more close to the current market. And then this slide, again, is benchmarking, and this is specific

00:24:41.977 --> 00:24:51.107
- to HSA deposits. So you guys do give quite a bit back in HSAs to employees today, which is wonderful,

00:24:51.107 --> 00:25:00.147
- and I'm sure they greatly appreciate it. But as you can see, the average compared to peers, they are

00:25:00.147 --> 00:25:01.758
- paying about 465,

00:25:01.858 --> 00:25:08.397
- into those accounts where you guys are contributing a significant amount into those accounts today.

00:25:08.397 --> 00:25:14.936
- And then this does also include the deductibles for your PPO. The average deductible instead of 500

00:25:14.936 --> 00:25:21.476
- is 1,600 for your cohort. And then out of pocket, you're a little bit lower as well. So just a good

00:25:21.476 --> 00:25:28.276
- overview of kind of where you are currently and also shows that there's room for adjustments as needed,

00:25:28.276 --> 00:25:31.742
- knowing that you are in the space you are right now.

00:25:33.538 --> 00:25:40.595
- I'll just jump in and add there was some history up before but when we moved to anthem I think we took

00:25:40.595 --> 00:25:47.857
- a decrease as well. So a lot of that good years are have been adjusted back through the HSA contributions

00:25:47.857 --> 00:25:54.708
- and I expect that that will be an area potentially to adjust going forward but we will see. I think

00:25:54.708 --> 00:25:58.750
- interest it's you've been very as Alyssa shared fair maybe

00:25:59.458 --> 00:26:06.845
- very market leading with your benefits for your employees relative to the market. And I think that is

00:26:06.845 --> 00:26:14.449
- something that you've been able to do historically. So something to be proud of for the past. All right.

00:26:14.449 --> 00:26:18.142
- And the final slide is just the upcoming timeline.

00:26:19.010 --> 00:26:24.088
- Tonight we had our review of where claims were and the renewal status. We're working through

00:26:24.088 --> 00:26:29.603
- final negotiations, and we'll work with them and our County Public Library team to finalize what all

00:26:29.603 --> 00:26:35.391
- of that will look like to bring back to you all through your work sessions and for the next board meeting

00:26:35.391 --> 00:26:41.234
- prep. And then we will get into open enrollment timing, which is usually around the beginning of December.

00:26:41.234 --> 00:26:45.438
- I had one more thing to add. Becky mentioned it, but we meet all year round.

00:26:45.858 --> 00:26:52.303
- Prepare for days like this. I guess I would say with a management team and also multiple years in advance

00:26:52.303 --> 00:26:58.382
- We prepare for these days. So we have some tools ready at hand to address that including Continuing

00:26:58.382 --> 00:27:04.523
- to push on the negotiation side and reviewing alternative markets, but I think for your benefit it's

00:27:04.523 --> 00:27:07.198
- useful to know we've talked about what does

00:27:08.098 --> 00:27:14.353
- What is the lever we can pull and how can we manage the member experience simultaneous with the budget

00:27:14.353 --> 00:27:20.486
- which is just a market reality if we are in this kind of situation. So that's been many years in the

00:27:20.486 --> 00:27:26.558
- making and I would expect us to put all the tools to work this year. Any questions for Alyssa or I.

00:27:34.082 --> 00:27:48.053
- We much prefer to deliver zeros, but we can't do it every year. So thank you for your time. Thank you.

00:27:48.053 --> 00:28:02.974
- I think we can escape, and that'll help. It's very odd to drag across the screen. We'll do two teamwork here.

00:28:03.874 --> 00:28:16.603
- Next up is Elizabeth Gray from Adult Services and is it Shakae Norris? Diversion and Prevention Case

00:28:16.603 --> 00:28:26.686
- Manager for Department Update with Adult Services and Heading Home Partnership.

00:28:52.578 --> 00:28:59.165
- Good evening. Thank you for giving me time this evening to speak to you about what's been going on in

00:28:59.165 --> 00:29:05.817
- adult services this past year. We have continued with our regular book clubs facilitated by librarians

00:29:05.817 --> 00:29:12.598
- Maggie Hutt and Emily Bedwell. And we added a book club called Books on Tap Last Call due to the waiting

00:29:12.598 --> 00:29:19.509
- list to join Books on Tap. Last Call is led by librarian Emily Bedwell, who also leads our short attention

00:29:19.509 --> 00:29:20.542
- span book club.

00:29:20.642 --> 00:29:26.219
- Last Call reads the books that the original Books on Tap read the month prior. So it gives everybody

00:29:26.219 --> 00:29:31.796
- a chance to read them and discuss. And Emily has been getting great attendance at Last Call. We also

00:29:31.796 --> 00:29:37.373
- held two one-off book clubs. We did Slapstick by Kurt Vonnegut Jr. in connection with Graham Faloon.

00:29:37.373 --> 00:29:42.950
- And then we also did the book Sold. That was very recently. And it was the most banned book of 2025.

00:29:42.950 --> 00:29:45.214
- So Emily did that for Banned Books Week.

00:29:46.114 --> 00:29:52.390
- Our Green Peeps book club, run by Maggie, focuses on environmental reads and frequently welcomes a guest

00:29:52.390 --> 00:29:58.427
- speaker. In April, the group met in the MCPL garden to discuss Birding to Change the World by Trisha

00:29:58.427 --> 00:30:04.644
- Cain. Wyatt Downey, expert birder and board member of the Sassafras Audubon Society, came to speak with

00:30:04.644 --> 00:30:10.741
- us about local birding. And this month, the club is reading H's for Hawk by Helen McDonald. Wild Care

00:30:10.741 --> 00:30:14.686
- will visit with Felix the American Kestrel to talk about raptors.

00:30:18.242 --> 00:30:24.379
- We also developed a number of online programs to engage our patrons this year. For National Poetry Month

00:30:24.379 --> 00:30:30.458
- we had a poetry writing contest. This year's theme was An Imagined Future and we had poems that covered

00:30:30.458 --> 00:30:36.362
- everything from dreams to fears to hope to survival. We continue with the popular tailored TBR where

00:30:36.362 --> 00:30:42.441
- patrons receive books selected just for them in a tote bag that they can keep and they get small prizes

00:30:42.441 --> 00:30:43.902
- along with that as well.

00:30:44.130 --> 00:30:50.678
- Chopped Library Edition continues to entice our home cooks who get a bag of ingredients, create a dish,

00:30:50.678 --> 00:30:57.100
- and submit it online for the chance to win a prize. And starting in November, we will have a six-word

00:30:57.100 --> 00:31:03.458
- memoir contest, and that will be online as well. Other programs this year included a fall and spring

00:31:03.458 --> 00:31:10.132
- seed swap, a crossover program with our casual video gamers club and our puzzle swap, a drop-in community

00:31:10.132 --> 00:31:13.406
- knit and crochet program to make hats for donation,

00:31:14.242 --> 00:31:20.654
- In conjunction with our summer reading theme, which this past summer was Unearth a Story, Wonder Lab

00:31:20.654 --> 00:31:27.193
- executive director Dallas Evans presented No Dinosaurs, No Problem, Exploring Indiana's Geologic Past.

00:31:27.193 --> 00:31:33.732
- Dallas explained how dinosaurs go from discovery in the field to display in a museum. Local author and

00:31:33.732 --> 00:31:40.271
- speaker Shana Ritter led participants through the process of creating postcard memoirs using postcards

00:31:40.271 --> 00:31:42.430
- to create brief life reflections.

00:31:48.898 --> 00:31:56.169
- From grand Victorian to gilded to roaring, a historical garment soiree welcomed historical fashion experts

00:31:56.169 --> 00:32:03.508
- Nicole Rudolph and Abby Cox who discussed fashion from the 1830s to the 1920s. They also brought historical

00:32:03.508 --> 00:32:10.508
- garments from this time period for participants to learn about and to handle. Work continues to expand

00:32:10.508 --> 00:32:13.022
- points on the Hoosier character map.

00:32:13.154 --> 00:32:19.083
- Librarian Christine Friesel held several programs to engage patrons who are interested in developing

00:32:19.083 --> 00:32:25.188
- different areas of the map. Programs were held both at the Downtown Library and the Andrite East Senior

00:32:25.188 --> 00:32:31.293
- Center, which is at College Mall. In December, Christine will host a program at the Ellitsville Library

00:32:31.293 --> 00:32:37.632
- entitled, Ellitsville's Lost Landmark, The Whirly Mansion, presented by local author and historian Penelope

00:32:37.632 --> 00:32:42.622
- Matheson, discussing highlights from her book about that mansion. Nonprofit central,

00:32:43.010 --> 00:32:49.147
- continues to serve our nonprofit community led by librarian Jack Kovaleski. The yearly Meet the Media,

00:32:49.147 --> 00:32:55.523
- Nonprofit Board Trading, and Meet the Funders continue to help nonprofits in Monroe County develop funding

00:32:55.523 --> 00:33:02.078
- and marketing strategies. Classes instructing participants how to use the candid database are held regularly.

00:33:02.078 --> 00:33:08.096
- This database helps nonprofits find likely funding sources that align with their missions. Jack also

00:33:08.096 --> 00:33:12.446
- meets with patrons one-on-one to assist them in how to start a nonprofit

00:33:12.546 --> 00:33:19.574
- or to help with other questions they may have. He also attends monthly meetings of the Monroe County

00:33:19.574 --> 00:33:27.020
- Nonprofit Alliance administered by United Way of Monroe County. Librarian Josh Caswell focuses on emerging

00:33:27.020 --> 00:33:34.049
- adults, patrons ranging in age from 19 to 35, with regular meetings of our Fiber Arts Club and Adult

00:33:34.049 --> 00:33:34.814
- Lego Club.

00:33:35.394 --> 00:33:41.440
- This year, Josh, along with library assistant and miniature painting expert, Hunter Todd, started Adult

00:33:41.440 --> 00:33:47.720
- Miniature Painting 101, a program which has been very popular. People with all levels of miniature painting

00:33:47.720 --> 00:33:53.766
- experience are welcome to participate. This is the rest of our group too. Adult Services employees also

00:33:53.766 --> 00:33:59.696
- staff the second floor information desk and the drive up window every day, all hours that the library

00:33:59.696 --> 00:34:04.638
- is open. While the drive up window is basically checking out held items for patrons,

00:34:04.898 --> 00:34:10.820
- The information desk is an unpredictable experience at the desk. We not only answer in person questions,

00:34:10.820 --> 00:34:16.573
- but we also answer questions by phone and chat. Every shift adult services staff members may be asked

00:34:16.573 --> 00:34:22.214
- any question you can think of from what's the weather forecast to where can I find something to eat

00:34:22.214 --> 00:34:28.192
- to can help you help me find plans to build about roost. And amazingly, we find correct answers to nearly

00:34:28.192 --> 00:34:30.110
- every question that we are asked.

00:34:30.306 --> 00:34:36.042
- Occasionally, we can't answer a question. But in those cases, we generally send our patrons off with

00:34:36.042 --> 00:34:41.891
- a referral to an agency or a group who likely can help them. And to close, I would like to share a few

00:34:41.891 --> 00:34:47.570
- patron comments about adult services that came in this year. A patron donating books stopped on his

00:34:47.570 --> 00:34:53.363
- way out to say thanks. He and his wife got cards here in the first week they lived in Bloomington and

00:34:53.363 --> 00:34:59.326
- have used our services regularly for 15 years. He summed up his feelings as best librarian in the world.

00:35:00.642 --> 00:35:05.969
- A regular member of our Green Peeps Book Club emailed this kind comment to Librarian Maggie Hutt. Thank

00:35:05.969 --> 00:35:11.091
- you for creating such welcoming spaces in all of your book clubs. Without you setting such open and

00:35:11.091 --> 00:35:16.470
- thoughtful vibes, I don't believe any of us would feel as comfortable voicing our opinions. And finally,

00:35:16.470 --> 00:35:20.670
- this comment. I just want to thank Librarian Emily, who answered the phone today.

00:35:20.994 --> 00:35:26.235
- I thought I had given her an impossible quest, but she kept digging and not only found my old friend

00:35:26.235 --> 00:35:31.580
- who currently lives in Costa Rica, but was also able to find a local connection so I can send her some

00:35:31.580 --> 00:35:36.924
- old letters from when we were growing up. Are you sure librarians aren't magic? And before I introduce

00:35:36.924 --> 00:35:41.854
- Chiquet, I'm happy to answer any questions that you might have about adult services this year.

00:35:50.402 --> 00:35:56.882
- Thank you. I am going to... Why is it not moving forward? There we go. So, before I introduce Shakae

00:35:56.882 --> 00:36:03.490
- to you, I would like to share one more story with you that illustrates the impact our next speaker has

00:36:03.490 --> 00:36:10.226
- had on the library. One day I was working on the desk with one of our library assistants, Cole Champion.

00:36:10.226 --> 00:36:15.230
- I was helping someone when Cole got involved in speaking with two senior men.

00:36:15.458 --> 00:36:21.127
- The conversation had been going on for quite some time when I finished with my patron, so I began listening

00:36:21.127 --> 00:36:26.533
- in. One of the men had lived in the same apartment complex for 15 years. The complex had recently been

00:36:26.533 --> 00:36:31.887
- bought by a new company who had a new way of paying rent online. The patron did not understand how to

00:36:31.887 --> 00:36:37.188
- do it, so he had not paid his rent for several months. He had been to numerous places in Bloomington

00:36:37.188 --> 00:36:42.437
- looking for help because he was facing eviction. He had been told to come to the library to watch a

00:36:42.437 --> 00:36:44.222
- video about eviction by somebody.

00:36:45.858 --> 00:36:51.210
- And we were trying to figure out the best way to help them. Cole began chatting with me, and eventually

00:36:51.210 --> 00:36:56.511
- we both thought we should see if Shakae Norris, the prevention and diversion case manager from heading

00:36:56.511 --> 00:37:01.761
- home who is housed in the library, could help him. Fortunately, Shakae was available. About two hours

00:37:01.761 --> 00:37:07.113
- later, the entire situation was resolved. Eviction was off the table because Shakae spent time speaking

00:37:07.113 --> 00:37:12.517
- with the office staff of the apartment complex and getting everything worked out for the patron. Without

00:37:12.517 --> 00:37:13.598
- Shakae, I'm not sure

00:37:14.114 --> 00:37:20.321
- that we would have been able to help the patron. But I do know that because Shakay was here, a very

00:37:20.321 --> 00:37:26.777
- stressful situation in this patron's life was resolved. Before leaving, he stopped by the desk and said

00:37:26.777 --> 00:37:33.046
- he should have thought of coming to the library in the first place. And now Shakay will speak to you

00:37:33.046 --> 00:37:39.998
- about her time here at the library. Hi, guys. I first want to say thank you for allowing this partnership, also

00:37:40.290 --> 00:37:47.516
- There are three of us, diversion and prevention case managers, and I always tease my other two coworkers

00:37:47.516 --> 00:37:54.535
- that I'm the luckiest one because I'm at the library. And everybody here is amazing. And I mean, it's

00:37:54.535 --> 00:38:00.798
- the library. You have so much other stuff. So what we are, basically a few years ago, Mary

00:38:00.930 --> 00:38:08.855
- Morgan and Aaron Reynolds Tatiana Wheeler and a few other people came together to start an initiative.

00:38:08.855 --> 00:38:16.318
- They were able to get funding from the Lily Endowment, which will pay our salary for five years.

00:38:16.546 --> 00:38:23.950
- Um, help house people in my department. What I do is keep people from losing their housing, which oftentimes

00:38:23.950 --> 00:38:30.810
- consists of going to eviction court with them, um, trying to negotiate with landlords. If it's just,

00:38:30.810 --> 00:38:38.078
- it's not affordable. We try to help them find another place. Um, and we also can help them with moving in.

00:38:38.338 --> 00:38:45.336
- cost deposit first month. Sometimes people get into rental arrears for various reasons. They don't have

00:38:45.336 --> 00:38:50.046
- anywhere else to go. So we try to not allow them to go to the street.

00:38:50.658 --> 00:38:57.575
- Right now we are at a 97% success rate, which is amazing. We've only lost three households But we did

00:38:57.575 --> 00:39:04.424
- not lose them as far as just letting them go Even though they lost their housing and we weren't able

00:39:04.424 --> 00:39:11.273
- to save the situation Are they because a lot of people wait until the day before they have to be out

00:39:11.273 --> 00:39:15.070
- sometimes and sometimes it's hard to work that magic so

00:39:15.842 --> 00:39:22.325
- We still work with them. We still get them housing. We were able to help them find another place. So

00:39:22.325 --> 00:39:28.873
- while we lost a couple of houses, we didn't. We also have street outreach workers, which I, again, am

00:39:28.873 --> 00:39:35.870
- in diversion and prevention. But because I'm here at the library, I am also a little bit of street outreach.

00:39:36.002 --> 00:39:42.363
- because this is a safe place for a lot of our unhoused. They feel safe here. They can relax. So when

00:39:42.363 --> 00:39:48.158
- my street outreach workers are looking for someone or we haven't seen a regular in a while,

00:39:48.158 --> 00:39:54.582
- are they OK? They'll call me, hey, can you go through and look for them? Can you see if they're there

00:39:54.582 --> 00:40:00.880
- today? Hey, we found a spot for them. So it's a lot of connecting, connections, just trying to help

00:40:00.880 --> 00:40:03.966
- everyone. Just to give a few numbers, we started

00:40:04.194 --> 00:40:13.604
- And so it'll be a year coming up next week where we really started, got out there, got on the ground

00:40:13.604 --> 00:40:22.921
- running by the end of 2025. So this was taken in at the end of January diversion and prevention. We

00:40:22.921 --> 00:40:26.462
- had helped 40 households stay housed.

00:40:26.594 --> 00:40:32.825
- in that time, and street outreach, they had helped, they started engaging with 24 people and they were

00:40:32.825 --> 00:40:38.875
- able to house nine people in that time. With the street outreach is a little more difficult because

00:40:38.875 --> 00:40:45.046
- a lot of times people are dealing with mental health issues, they're dealing with no income, so while

00:40:45.046 --> 00:40:51.338
- we are helping them find housing, we're housing first, that's what's most important, but a lot of times

00:40:51.338 --> 00:40:54.302
- that includes getting them connected with having

00:40:54.530 --> 00:41:02.809
- those resources with getting some income in, applying for disability, if they're able, finding employment,

00:41:02.809 --> 00:41:10.778
- really going there. And actually, I mean, I myself have kind of negotiated with employers about people

00:41:10.778 --> 00:41:18.593
- working, giving them the jobs and stuff. So that was then. And then, sorry, guys. I'm trying to have

00:41:18.593 --> 00:41:24.318
- notes, but I also just like to go off the top of my head, so I apologize.

00:41:25.442 --> 00:41:38.022
- So by the end of August, for us, during our mid-year thing, we. Where did I? Sorry about that. So diversion

00:41:38.022 --> 00:41:49.904
- and prevention, we have to help. I don't want to give you a correct number. I'm sorry. 160 households

00:41:49.904 --> 00:41:55.262
- this year. And so still at that 90, it's 95%.

00:41:55.586 --> 00:42:00.798
- I mean, it's still pretty awesome. 160 households, people are feeling good. They're safely housed. They

00:42:00.798 --> 00:42:06.110
- also feel like they, a lot of times, we have a few one officer people, but sometimes we have people that,

00:42:06.210 --> 00:42:11.551
- come back and sometimes they come back because they've never had someone who listened to them. So they

00:42:11.551 --> 00:42:16.840
- come back and they're like, you know, I don't want to lose this. I don't want to get in the situation

00:42:16.840 --> 00:42:22.026
- again. You know, so we also offer resources again and we try to connect them to what they need. Um,

00:42:22.026 --> 00:42:27.367
- we just don't want to leave people high and dry and leave them hanging once we've helped them. Um, the

00:42:27.367 --> 00:42:32.708
- street outreach workers, they have housed 33 people this year straight from the street. Um, in between

00:42:32.708 --> 00:42:33.278
- this time,

00:42:33.570 --> 00:42:40.395
- Mary Morgan, Erin, Tatiana. We have also jumped out there and started something. I don't know if you

00:42:40.395 --> 00:42:47.220
- heard of streets to stability. So it's still under heading home, but it's slightly different because

00:42:47.220 --> 00:42:53.977
- with streets to stability, people are directly going into the encampments and housing people out of

00:42:53.977 --> 00:43:00.734
- the encampments. And so when it started August and they were able to house 13 people with this one,

00:43:00.866 --> 00:43:06.715
- They receive one year of rent. But during that time, they have to go through intense case management

00:43:06.715 --> 00:43:12.680
- so that they can sustain the housing once the year is over. The goal for the and that was the downtown

00:43:12.680 --> 00:43:18.876
- encampment. That was the first spot they went into. They were able to get 13 people out there. The initial

00:43:18.876 --> 00:43:21.598
- goal was 20. So we weren't too far off. So now

00:43:22.018 --> 00:43:28.579
- The initial goal for this next encampment is 50. So we're hoping to get people, 50 people housed straight

00:43:28.579 --> 00:43:34.892
- from the encampments into a house. So it's amazing. There's a lot going on and I feel bad because I'm

00:43:34.892 --> 00:43:41.329
- not, I don't get to see a lot of the people here at the library like I was, but it's just because right

00:43:41.329 --> 00:43:47.828
- now it's just a lot going on and we're just all working and so many people are struggling. I find myself

00:43:47.828 --> 00:43:50.366
- in court and I'm working with CGM a lot.

00:43:50.498 --> 00:43:56.264
- And just, I mean, we get out there and we help people move. One of my coworkers is at the trustee's

00:43:56.264 --> 00:44:02.029
- office. And she often sees elderly people. A lot of these elderly people are alone. They don't have

00:44:02.029 --> 00:44:07.968
- anyone. So we have been working together to learn more about Medicaid waivers. We just took a training

00:44:07.968 --> 00:44:13.849
- on that so that we can help them get housing first, but also help them receive what they need. And we

00:44:13.849 --> 00:44:19.038
- help them move into their places. It's just myself and Sarah. She's even smaller than me.

00:44:19.234 --> 00:44:24.450
- this older person, and we're just trying to move stuff. But if we don't help them move, they wouldn't

00:44:24.450 --> 00:44:29.564
- be able to move. So it's been amazing. I can't wait to see what happens in the next five years. I'm

00:44:29.564 --> 00:44:34.780
- so thankful that the library allows me to be here, because it helps me stay in touch with the people.

00:44:34.780 --> 00:44:39.997
- Because I'm more of in touch with the people and not the data, which is why it's kind of on my thing.

00:44:39.997 --> 00:44:44.190
- But I make sure to keep the data so everybody knows that we can keep our funding.

00:44:44.290 --> 00:44:49.624
- But for me, it's all about the people and it's really nice and it's really good and I'm excited to see.

00:44:49.624 --> 00:44:53.214
- In the midst of all that as well, we also have a veterans initiative.

00:44:53.314 --> 00:45:00.032
- And during this year, we have took the veteran homelessness in Bloomington down 70%. So Tatiana, that

00:45:00.032 --> 00:45:06.683
- is her baby. She's taking that on. And we've connected with a lot of partners around Bloomington. We

00:45:06.683 --> 00:45:13.665
- deal with HUDVASH, the veteran group in Indy. We meet every other Wednesday. We discuss homeless veterans

00:45:13.665 --> 00:45:20.382
- here in Bloomington, how we can connect them, what we can do. If they have other families, we do also

00:45:20.382 --> 00:45:23.280
- offer reunification for people if they want

00:45:23.280 --> 00:45:29.588
- to go home, if this is not their home and they have a place to safely be housed, wherever they are from

00:45:29.588 --> 00:45:35.653
- or where they want to go, we do contact that other person, make sure that they have something there

00:45:35.653 --> 00:45:41.900
- versus just sending people before we actually help them with reunification. So that's all I have right

00:45:41.900 --> 00:45:48.087
- now. But if you guys have any questions, feel free to. Thank you. Thank you. It's exciting, guys. And

00:45:48.087 --> 00:45:50.270
- thank you for having us. Thank you.

00:45:53.826 --> 00:46:06.262
- Okay. All right. Do I have a motion to dismiss? So moved. Second. Second. Great. Thank you.

00:46:06.262 --> 00:46:08.830
- Meeting adjourned.
